Search found 6 matches

by Aldro
Sat May 14, 2016 10:56 am
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Friend cannot connect to my VDS
Replies: 9
Views: 6702

Re: Friend cannot connect to my VDS

So a quick update! He can see the servers now all of the sudden but he seems unable to join them due to "Awaiting challenge or gamestate". He also did a tracert which came back without any hiccups. http://image.noelshack.com/fichiers/2016/19/1463251911-capture4.jpg I am inclined to believe...
by Aldro
Fri May 13, 2016 4:02 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Friend cannot connect to my VDS
Replies: 9
Views: 6702

Re: Friend cannot connect to my VDS

Edge100x wrote:A tracert is a good idea.

Did you also already check with us to make sure that he isn't blocked on our end?
Yes, there was no issue there. Thanks.
by Aldro
Thu May 12, 2016 5:31 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Friend cannot connect to my VDS
Replies: 9
Views: 6702

Re: Friend cannot connect to my VDS

Can you screenshot the output of iptables -L? Why are you whitelisting through the firewall at all? Because we use this for "Getstatus, getinfo, getchallenge floods": https://jkhub.org/tutorials/article/187-ddos-protection/page-4 And it is known to have accidentally blocked people from co...
by Aldro
Thu May 12, 2016 4:11 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Friend cannot connect to my VDS
Replies: 9
Views: 6702

Re: Friend cannot connect to my VDS

First step would be getting him to run a traceroute/mtr to your server IP address. This should let you know where a routing problem is, if there is one. Thanks! And if infact the issue lies within the machine itself, how can that be despite a whitelist in the mitigation table? Is your VDS Linux or ...
by Aldro
Thu May 12, 2016 3:50 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Friend cannot connect to my VDS
Replies: 9
Views: 6702

Re: Friend cannot connect to my VDS

soja wrote:First step would be getting him to run a traceroute/mtr to your server IP address. This should let you know where a routing problem is, if there is one.
Thanks! And if infact the issue lies within the machine itself, how can that be despite a whitelist in the mitigation table?
by Aldro
Thu May 12, 2016 3:41 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Friend cannot connect to my VDS
Replies: 9
Views: 6702

Friend cannot connect to my VDS

Hello! I have a VDS from NFO that is unmanaged and I run a Jedi Academy server on this machine. I run a 100 man clan and each member can play fine on it except for one individual. He cannot connect to our game server nor can he even see it being online. And in the past month, we have also had four o...