Search found 501 matches

by Vanderburg
Mon May 21, 2018 2:11 pm
Forum: Webhosting
Topic: Lost connection with database
Replies: 4
Views: 426

Re: Lost connection with database

What is the physical location of your server? This would generally only happen if the connection times out, usually from sending/requesting a large number of rows, or if there was some connection issue between the locations, mid-transmission.
by Vanderburg
Mon May 21, 2018 2:08 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Server Location Change/Upgrade
Replies: 6
Views: 558

Re: Server Location Change/Upgrade

Fortunately, the order page will ignore the operating system selection for the purpose of change order, to prevent just that. The only way to have the system erase data on a VDS would be to reinstall the operating system from the Server Control tab of your VDS control panel. You are correct that cha...
by Vanderburg
Tue May 01, 2018 12:03 am
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: VPN on NFO
Replies: 13
Views: 598

Re: VPN on NFO

If you wanted a VDS in another location, you would need to order a new VDS in that location. It's not possible to have an IP address from multiple locations on a single VDS.
by Vanderburg
Mon Apr 30, 2018 9:56 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: VPN Setup on new VDS
Replies: 9
Views: 1048

Re: VPN Setup on new VDS

We have a guide for this here: viewtopic.php?f=46&t=11034
by Vanderburg
Mon Apr 30, 2018 9:55 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: VPN on NFO
Replies: 13
Views: 598

Re: VPN on NFO

A single core Linux-only VDS with a single IP is often more than enough for most VPNs.
by Vanderburg
Thu Apr 05, 2018 11:12 am
Forum: General
Topic: Changing SQL Database Password with HeidiSQL
Replies: 8
Views: 833

Re: Changing SQL Database Password with HeidiSQL

The MySQL documentation has instructions for this for various operating systems, here: https://dev.mysql.com/doc/refman/5.7/en ... sions.html
by Vanderburg
Wed Mar 28, 2018 11:34 pm
Forum: Garrysmod
Topic: Server optimisation.
Replies: 2
Views: 405

Re: Server optimisation.

You can also consider reducing the tickrate, which is directly related to CPU usage.
by Vanderburg
Sat Mar 10, 2018 8:13 pm
Forum: General
Topic: 'rcon tool' (server control) should be in its own window... ploz :(
Replies: 3
Views: 394

Re: 'rcon tool' (server control) should be in its own window... ploz :(

What problems are you experiencing with it, specifically?
by Vanderburg
Thu Mar 01, 2018 11:57 pm
Forum: Webhosting
Topic: File Manager
Replies: 3
Views: 347

Re: File Manager

You'll want to make sure that the folder path listed in the "points to" input box of the Domains tab of your webhosting control panel matches the folder tree created. If you open a request from the Help! tab in your control panel, we can definitely help get it recreated properly.
by Vanderburg
Fri Feb 23, 2018 4:36 pm
Forum: Rust
Topic: Rust Server - Nothing is working
Replies: 1
Views: 273

Re: Rust Server - Nothing is working

After adding yourself as an admin in the server, did you make sure to to use the "server.writecfg" command so that it saves the changes to disk?
by Vanderburg
Tue Feb 20, 2018 1:19 am
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Managed dedicated Server 4 Core?
Replies: 1
Views: 202

Re: Managed dedicated Server 4 Core?

Unfortunately not. As prices have decreased, we've needed to increase the minimum number of cores for a managed service. Fortunately, however, a managed 6-core VDS is still less expensive than a 4-core VDS was.
by Vanderburg
Wed Feb 14, 2018 1:29 am
Forum: Ark
Topic: How to get the Valentines Day event to load on server?
Replies: 8
Views: 549

Re: How to get the Valentines Day event to load on server?

The Ark events are provided through beta branch builds of the game server, which we historically don't support (and would take some effort to support only for these specific events). To run beta builds of game servers, a customer would need to use an unmanaged service like a VDS or full machine.
by Vanderburg
Mon Feb 12, 2018 4:28 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Server Location Change/Upgrade
Replies: 6
Views: 558

Re: Server Location Change/Upgrade

Also, importantly, moving to another location will only work for unmanaged VDSs. It's not possible to move a managed VDS (because it involves multiple packages), but we do have a workaround we can explain to anyone needing to do this if they open a support request.
by Vanderburg
Fri Feb 09, 2018 3:22 pm
Forum: Battalion 1944
Topic: How do I connect to my server?
Replies: 0
Views: 1156

How do I connect to my server?

A records appear to not resolve correctly (yet) in Battalion 1944 servers, so you would want to use the plain IP address to connect. This can be found on the Description tab of your game server control panel. The format would be: connect xxx.xxx.xxx.xxx:7777 xxx.xxx.xxx.xxx would be replaced by the ...
by Vanderburg
Tue Jan 30, 2018 12:48 am
Forum: Minecraft
Topic: I need help setting up a minecraft server for my VPS
Replies: 1
Views: 318

Re: I need help setting up a minecraft server for my VPS

You can install the Java 8 JDK for Linux using the following commands: add-apt-repository ppa:webupd8team/java apt-get update apt-get install oracle-java8-installer You can then get the minecraft installer with this: mkdir minecraft cd minecraft wget https://s3.amazonaws.com/Minecraft.Download/versi...