Search found 499 matches

by Vanderburg
Fri Sep 08, 2017 4:15 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: SinusBot for my Machine
Replies: 1
Views: 257

Re: SinusBot for my Machine

I don't know anything about SinusBot, but is this something running on the same machine as your TS3 server (Or discord, it looks like it support also)? 127.0.0.1 is another name for "localhost" (But functions slightly differently), so if you're trying to connect to a remote service, that could be why.
by Vanderburg
Fri Sep 08, 2017 11:40 am
Forum: Webhosting
Topic: "Call to undefined function mysql_connect()" error on PHP 7
Replies: 0
Views: 907

"Call to undefined function mysql_connect()" error on PHP 7

If you're receiving the following error: Uncaught Error: Call to undefined function mysql_connect() in /usr/www/identifier/public/forums/functions/db.php:324 ...this is due to the deprecated mysql extension no longer being included, breaking all "mysql_" functions. Ideally, you should update or conv...
by Vanderburg
Sat Sep 02, 2017 12:44 am
Forum: Webhosting
Topic: website down
Replies: 9
Views: 582

Re: website down

Odd that they'd have the variable but that it wouldn't work and that manually changing the function works instead. I'm glad you got it worked out, though!
by Vanderburg
Fri Sep 01, 2017 9:43 pm
Forum: Webhosting
Topic: website down
Replies: 9
Views: 582

Re: website down

"mysql" functions were removed in PHP 7. You should make sure Wordpress is using the mysqli extension, by making sure the file wp-includes/wp-db.php has the following:

Code: Select all

private $use_mysqli = true;
by Vanderburg
Fri Sep 01, 2017 5:40 pm
Forum: Webhosting
Topic: website down
Replies: 9
Views: 582

Re: website down

What is the specific error you are receiving? As much details as possible is helpful.
by Vanderburg
Mon Aug 28, 2017 1:01 pm
Forum: Minecraft
Topic: World will not upload FTB Skyfactory
Replies: 2
Views: 347

Re: World will not upload FTB Skyfactory

Is your world folder named "world", or something else? Also, are you making sure to full stop the server, delete the existing world, then upload your custom world before restarting the server, and making sure that the name of the world folder is set as the "World folder name" on the Easy Setup tab o...
by Vanderburg
Fri Aug 25, 2017 10:11 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Hurricane Harvey
Replies: 4
Views: 355

Re: Hurricane Harvey

The current projection is about that it's only going to get halfway to San Antonio before turning around towards the coast, then north east to Houston, about 3 hours from Dallas.
by Vanderburg
Thu Aug 24, 2017 6:11 pm
Forum: SSL/TLS support
Topic: Why is my website showing "Not Secure"?
Replies: 0
Views: 932

Why is my website showing "Not Secure"?

If you're using an SSL certificate, either a third party certificate that you had us install for you, or the free, included Let's Encrypt certificate for your top level domain, the most common cause for this is due to loading mixed content. This means that your website is using remote resources (CSS...
by Vanderburg
Tue Aug 08, 2017 10:31 pm
Forum: FTP
Topic: Why do I get a warning about encryption when I connect to my website?
Replies: 0
Views: 581

Why do I get a warning about encryption when I connect to my website?

An update in FileZilla around 2015 enabled encryption by default on FTP. There is an expired certificate that shows when connecting to your website on FileZilla as a result of this. To correct this, there are two options. You can add the site to your Site Manager within FileZilla and select the "Exp...
by Vanderburg
Mon Aug 07, 2017 1:32 pm
Forum: Game servers
Topic: The Server Control tab says my server is running but the Status tab says it's down!
Replies: 0
Views: 2480

The Server Control tab says my server is running but the Status tab says it's down!

The Server Control tab and the Status tab display two different things. On the Server Control tab, it shows the state of the server process . If it says that the server is running, it means "server.exe has been executed and the process is currently active". On the Status tab, when it says the servic...
by Vanderburg
Mon Aug 07, 2017 1:09 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: How to install a new operating system not listed on CP?
Replies: 1
Views: 190

Re: How to install a new operating system not listed on CP?

You'd need to mount the ISO that John added to the machine for you, using the virtual DVD drive provided on the Server Control tab, then tell the VDS to boot from that virtual drive. After rebooting, then you can go through the setup process.
by Vanderburg
Mon Aug 07, 2017 12:15 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Port Forwarding
Replies: 3
Views: 633

Re: Port Forwarding

We don't use NAT, since all IP addresses are dedicated. This means that ports don't need to be (and we have no mechanism for) forwarded. All traffic for your IP address is sent directly to your VDS.
by Vanderburg
Sat Aug 05, 2017 9:46 pm
Forum: General and sales-related
Topic: Can I change my identifier?
Replies: 0
Views: 362

Can I change my identifier?

Yes! We can change your identifier for you. The identifier is the label of the package that is chosen when you order the package and is what shows in the control panel on the left side, where you select which service you want to view in the control panel. A new identifier has 4 criteria. It must be:...
by Vanderburg
Sat Aug 05, 2017 9:41 pm
Forum: FTP
Topic: How do I find a hidden file?
Replies: 0
Views: 247

How do I find a hidden file?

By default, most FTP clients hide files without a name. For instance, .htaccess is a file with no name, and only a file extension (htaccess). These FTP clients will have an option to show hidden files, which must be enabled. In FileZilla, you can find the "Force showing hidden files" option under th...
by Vanderburg
Sun Jul 30, 2017 4:18 pm
Forum: Dedicated servers and Virtual Dedicated Servers
Topic: Clone a VDS; request for feature
Replies: 15
Views: 593

Re: Clone a VDS; request for feature

Are you able to copy to us what those previous errors are, please?