Search found 2113 matches

by Nick|NFo
Thu Dec 20, 2007 3:05 pm
Forum: FTP
Topic: I want to edit or replace a file, but can't see it?
Replies: 0
Views: 2983

I want to edit or replace a file, but can't see it?

All files should be visible through the FTP. If you think there is a file there that you can't change, please contact us via email at rentals@nuclearfallout.net.
by Nick|NFo
Thu Dec 20, 2007 3:04 pm
Forum: FTP
Topic: Why can't I overwrite many of the files on my server?
Replies: 0
Views: 3255

Why can't I overwrite many of the files on my server?

Most of the files on your server (including the maps) that are not used to store configuration information are hardlinked to a base server directory, as they are for our other servers on your machine. Because the files are not in different physical places on the drive, the RAM on the machine only ne...
by Nick|NFo
Thu Dec 20, 2007 3:03 pm
Forum: FTP
Topic: Do I have a limit on space for maps?
Replies: 0
Views: 3288

Do I have a limit on space for maps?

You are required to keep your uploaded server content maps to under 20GB. This includes custom maps and any other files.
by Nick|NFo
Thu Dec 20, 2007 3:01 pm
Forum: FTP
Topic: If I don't want to use FTP, how do I change server settings?
Replies: 0
Views: 3363

If I don't want to use FTP, how do I change server settings?

You can use your control panel's file manager page to upload, edit, delete, or rename .cfg, .txt, and .ini files.

All maps and other large files must be uploaded through FTP.
by Nick|NFo
Thu Dec 20, 2007 2:59 pm
Forum: General and sales-related
Topic: I love you! Where can I congratulate you?
Replies: 0
Views: 175533

I love you! Where can I congratulate you?

The testimonials section of the forums.
by Nick|NFo
Thu Dec 20, 2007 2:59 pm
Forum: General and sales-related
Topic: I hate you! Where can I complain?
Replies: 0
Views: 176371

I hate you! Where can I complain?

The flames section of these forums.
by Nick|NFo
Thu Dec 20, 2007 2:53 pm
Forum: General and sales-related
Topic: Can I rent a server for just a week or a couple of weeks?
Replies: 0
Views: 176113

Can I rent a server for just a week or a couple of weeks?

No. Servers can only be rented in one-month increments (or more).
by Nick|NFo
Thu Dec 20, 2007 2:50 pm
Forum: General and sales-related
Topic: Can I get a discount for preordering several months?
Replies: 0
Views: 176096

Can I get a discount for preordering several months?

Yes, we offer multiple-month discounts. This capability is built directly into our order page.
by Nick|NFo
Thu Dec 20, 2007 2:50 pm
Forum: Payments
Topic: When do I need to pay?
Replies: 0
Views: 17711

When do I need to pay?

You will have a trial period of two days before our system charges you the monthly subscription fee, after you sign up for the subscription. Then it will charge you each month (or some number of months, whichever you chose when you signed up) on that same day of the month. Note: The free trial perio...
by Nick|NFo
Thu Dec 20, 2007 2:49 pm
Forum: General and sales-related
Topic: What's the correct process to cancel my server?
Replies: 0
Views: 178273

What's the correct process to cancel my server?

To cancel your subscription, you'd need to: 1. Log in to your control panel at http://www.nfoservers.com/control. 2. Click "My Account", then "Payments", and scroll to the "Packages/subscriptions" section. 3. Click "Cancel" for the package you want to cancel, ...
by Nick|NFo
Thu Dec 20, 2007 2:48 pm
Forum: Payments
Topic: Do you provide refunds?
Replies: 0
Views: 17867

Do you provide refunds?

If a customer contacts NFO through an email to support@nfoservers.com or via the "Help!" page in the control panel within 24 hours of a subscription payment that did not involve any coffer funds and which was made automatically two weeks or more after its subscription was created, NFO will...
by Nick|NFo
Thu Dec 20, 2007 2:48 pm
Forum: General and sales-related
Topic: How many trials can I get for a new server?
Replies: 0
Views: 175868

How many trials can I get for a new server?

To prevent abuse, we only allow one trial period per customer.
by Nick|NFo
Thu Dec 20, 2007 2:47 pm
Forum: General and sales-related
Topic: Can I request a refund if my server isn't what I wanted?
Replies: 0
Views: 175430

Can I request a refund if my server isn't what I wanted?

If you decide the server isn't what you wanted within the first two days, and if you are within a free trial period, simply cancel the subscription through your Payments tab (under "My account") and you will not be charged. After you are charged, you will not be able to get a refund, but y...
by Nick|NFo
Thu Dec 20, 2007 2:45 pm
Forum: General and sales-related
Topic: Is there a setup fee?
Replies: 0
Views: 173808

Is there a setup fee?

NFO does not charge setup fees for any type of server other than dedicated servers.
by Nick|NFo
Thu Dec 20, 2007 2:44 pm
Forum: General and sales-related
Topic: Can NFo host my website?
Replies: 0
Views: 174890

Can NFo host my website?

We can host your website for free if you purchase a game server. Please see the web hosting FAQ.

We also offer separate and more advanced hosting plans. We talk more about plans and features on this page..