admin meeting Thurs 6pm

[Nick|NFo]

anyone that cant make it?

Topics to discuss:

-Moderation of channel?

• if so, any modifications how customers are handled

Concerns about weed/bush (others as well)?
Communication and weekly/monthy meetings?

• -what day is best for you (mon-fri, sat/sun?)
  Tom can inform us on updates with NFo and performance stats as in customer gains, satisfaction shown in emails
  any concerns about a rental
  any suggestions for a new helper

Attitudes in support channel
Roles as support helpers (when to help, what to help with)
Problems/Issues (talk with the person directly, then seek someone higher if needed)

What is needed to make support better? Staff site, support site?

please add anything needed

[bOoya]

mondays tuesdays and thursdays are good for me.
seems like a good idea.

[metro]

friday and sunday are the only days that i have off from work, and then i am home close to midnight or a little after. mornings i am sleeping i won't be able to make it to the meeting unless it is late at night or falls on friday or sunday. i haven't been around much anymore because of work and i do apologize for that, but i will work to be around as much as i can.

- nick

[aBstracT]

Thursday is fine