Player suddenly cannot reach the server.

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doulos9
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Player suddenly cannot reach the server.

Post by doulos9 »

We have a player who has played on our server for years that suddenly cannot reach it. Hoping someone can suggest what he can do to fix this issue. Thanks in advance.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| hitronhub.home - 86 | 7 | 1 | 2 | 2 | 2 | 2 |
| 173.34.192.1 - 0 | 27 | 27 | 11 | 25 | 80 | 17 |
| 67.231.222.229 - 0 | 27 | 27 | 13 | 27 | 85 | 22 |
| 69.63.248.205 - 0 | 27 | 27 | 12 | 27 | 85 | 15 |
| 209.148.230.134 - 0 | 27 | 27 | 47 | 63 | 119 | 55 |
|be-203-pe01.350ecermak.il.ibone.comcast.net - 0 | 27 | 27 | 45 | 62 | 122 | 51 |
|96-87-8-110-static.hfc.comcastbusiness.net - 5 | 24 | 23 | 33 | 54 | 138 | 33 |
| border6.po2-bbnet2.chg.pnap.net - 0 | 27 | 27 | 47 | 63 | 120 | 57 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
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Edge100x
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Re: Player suddenly cannot reach the server.

Post by Edge100x »

It looks like he's being dropped at our border. This could mean that a device on his network was used in an attack against us, causing him to be blocked. Please contact us directly with the IP address of your client and we can check on this.
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