Automatic customer reboot requests

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Captain Conner
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Automatic customer reboot requests

Post by Captain Conner »

Looking to co-locate some servers in Europe, I was wondering how NFO lets customers reboot their own machine. It probably is using KVM, but I am wondering how you communicate with a KVM switch without using the vendors' own client.
dedimark
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Re: Automatic customer reboot requests

Post by dedimark »

Captain Conner wrote:Looking to co-locate some servers in Europe, I was wondering how NFO lets customers reboot their own machine. It probably is using KVM, but I am wondering how you communicate with a KVM switch without using the vendors' own client.
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Edge100x
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Re: Automatic customer reboot requests

Post by Edge100x »

We don't offer colocation here, but we do have dedicated machines in Frankfurt. Customers can reboot their dedicated machines through our control panel.

If you are buying your own hardware and colocating it, you should buy equipment that supports IPMI (such as Supermicro gear, but most vendors should offer this now). This will give you the ability to access it remotely. Old-school (and expensive) external KVM hardware is rarely used for new hardware.
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