HELP!

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kill'EM all
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HELP!

Post by kill'EM all »

when we got our public server from you guys company
i used to ping 10-25 ping!
last week it went up to 70-100 ping!
why is that?
then i rented a private server and i ping the same as our public server
it only happens on you guys servers.
i go a different server and i ping 10-30 ping
please help
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CryBaby
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Post by CryBaby »

Be happy thats the only jump you have, Since last thursday I went from 50 - 70 to 150 - 250 and now am at 340 avg.

Nice eh? lol and its only this server not my others.

**sigh**

Please Advise someone .
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Edge100x
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Post by Edge100x »

Verio is currently having problems with its AT&T peering in LA. This is a temporary problem, and they're telling us that it will be fixed by tommorrow.
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Jubei
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Tommorrow? I HOPE SO!

Post by Jubei »

By tommorrow?!

Good cause I am so down in my stats now... :evil: :evil: :evil:
Did AT&T mention what the problem is, and what caused it?!
You know if I was there to talk to AT&T, I woulda gave them a left right in the face! :twisted: :twisted: :twisted:

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Edge100x
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Post by Edge100x »

It sounds like the Verio-AT&T link in LA is just saturated with traffic during peak hours, so they're having to add an additional link, which is taking some time. I hate it too :(
kill'EM all
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Post by kill'EM all »

well as long its fixed im happy
ive been getting high ping on the private server
even when theres a scrim going on its even higher and people lag!
i really dont complain but other people do because they're like playing outside of california...
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Edge100x
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Post by Edge100x »

Yes, they're working on it and hopefully it will be fixed very soon. If it becomes unplayable for you, we do have another location in LA (level3) that you might consider moving to. The AT&T problem is not affecting our level3 location.
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Post by kill'EM all »

yeah i was thinking of switching to the LA(level3) because i get low ping as well....
but ill wait and see what happens
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Post by Edge100x »

I was noticing that it seemed considerably better tonight -- were you still having problems?
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Post by kill'EM all »

well i wasnt able to play on the private server nor on the pub server
but right now im avg. at 75ping....
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Edge100x
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Post by Edge100x »

Would you mind emailing in a traceroute or two and any conclusions you get from the lag FAQ?
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Post by kill'EM all »

im having problems how to get that tracert thing to work.
when i open up the DOS by typing "cmd.exe" in start/run
i type in "tracert and the server's ip"
when i press enter, it says...
"unable to resolve target system name 198.172.110.216:27015"
am i doing it all wrong?
i have windows XP PRO just in case if thats a problem
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Edge100x
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Post by Edge100x »

You need to tracert just the IP address, not the IP address and port number.
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