friend unable to connect

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knightmike
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friend unable to connect

Post by knightmike » Sat Apr 04, 2015 2:35 am

My friend is unable to connect to my CSS and mumble server. Here is her tracert:

Tracing route to c-64-94-100-123.internap-la.nfoservers.com [64.94.100.123]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 7 ms 7 ms 10.74.176.1
3 8 ms 7 ms 7 ms ip68-4-12-80.oc.oc.cox.net [68.4.12.80]
4 10 ms 7 ms 8 ms ip68-4-11-2.oc.oc.cox.net [68.4.11.2]
5 9 ms 9 ms 11 ms langbprj01-ae2.0.rd.la.cox.net [68.1.0.136]
6 8 ms 11 ms 8 ms 68.105.30.150
7 * * * Request timed out.
8 8 ms 9 ms 10 ms ae0.cr2.lax112.us.zip.zayo.com [64.125.32.78]
9 9 ms 10 ms 9 ms ae10.er4.lax112.us.zip.zayo.com [64.125.21.114]

10 11 ms 9 ms 10 ms 208.184.110.86.IPYX-072053-006-ZYO.above.net [20
8.184.110.86]
11 30 ms 12 ms 9 ms border1.po1-20g-bbnet1.lax014.pnap.net [216.52.2
55.51]
12 * * * Request timed out.
13 * * * Request timed out.
14 * *

She can't follow me in via Steam friends. She can't connect via dev console. The error she gets is "Unable to connect to server."
Any and all help is greatly appreciated.

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Edge100x
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Re: friend unable to connect

Post by Edge100x » Sat Apr 04, 2015 10:56 am

Please email us her IP address directly at support@nfoservers.com and we can investigate this further.

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