server contol and billing issue

Use this forum if you have a relatively general question or comment about a game, Ventrilo, TeamSpeak, or Murmur/Mumble server with us. If you have a server-specific question that might not help out the community, please directly contact us through your control panel instead.
Post Reply
SnakeOps
A semi-regular
A semi-regular
Posts: 19
https://www.youtube.com/channel/UC40BgXanDqOYoVCYFDSTfHA
Joined: Sun Apr 13, 2003 2:28 pm

server contol and billing issue

Post by SnakeOps »

We transfered payments and control of crybaby.nuclearfallout.net from the previous clan member to me.

1st issue - He still got billed this last month, my paypal says the bill is due to be paid the 27th. are we both going to get billed or what's the plan?

2nd issue - We no longer have access to the web control panel. say this account isn't activated. What do we need to do to get this resolved.

I already sent an e-mail, hoping to spur a response.
User avatar
Edge100x
Founder
Founder
Posts: 12945
Joined: Thu Apr 18, 2002 11:04 pm
Location: Seattle
Contact:

Post by Edge100x »

Our apologies on the control panel issue, that was an improperly set variable in our database. I've fixed it now, so you should be able to access your account.

If he canceled the old subscription (and it looks like he did), only you will be billed this month.
SnakeOps
A semi-regular
A semi-regular
Posts: 19
Joined: Sun Apr 13, 2003 2:28 pm

Post by SnakeOps »

Thanks for the reply. a+ job gentlemen
Post Reply