I just ordered a server from NuclearFallout last night. So far I am pleased with the service and everything as far as setup went. That was by far the fastest setup experience I've had with any other server company period (and that's about 13-15 companies).
I do have one problem with the server however. Last night I ordered a Denver, Colorado based 10 person private server without any means of ping accel. Because of the fact that I live in Denver, I honestly see no point in spending any extra money on ping accel because I can live with 10 extra ping added to my 9ms ping from hlsw. And judging by how the server runs registration is not an issue.
Before the purchase I monitered your servers ping rates for a few days, and they all seemed to stay relatively the same. Instantly after purchase (literally instantly) pings spiked to more than 50 and sometimes even higher than 80. And it seems to be that way on all your test servers also.
Keep end mind, I bought a Denver based server and I live in Denver. I have to live literally 10-15 miles away from the system I am currently renting, and at most 25-30 (which would only be the case if you hosted in a outskirt city). When looking at this situation from that point of view and seeing that we are both pinging better to New York based servers hosted by other companies hosted 1000+ miles away you can see that this is a problem.
Honestly I don't know if it's a problem on your guys end, or Comcast is being retarded. I've had issues with comcast in the past and it could very well be them.
Is there anything you/I can do to fix this problem? It doesn't make sense that I ping better to a east-coast server than a server that's located in the same city as I'm in, but if we can't find a solution to this problem it makes more sense for us to get that server.
Can you guys help me?
Kirk Jordan
KirkJordan@gmail.com
god@zdc-online.com
gamesurge.net channel: #waffle or #zdc - alias: zdc
waffle.nuclearfallout.net:27015
Good so far except....
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That sounds like it may be a routing issue. Denver is tricky for routing because there's very little peering there. If this is the case, though, it's easy to fix. Please send us a tracert and we can have InterNAP look into it ASAP (we have instructions here: http://rentalforums.nuclearfallout.net/ ... php?t=1539)
As I wrote that novel above the extra ping disappeared or something...
C:\Documents and Settings\zdc>tracert waffle.nuclearfallout.net
Tracing route to waffle.nuclearfallout.net [72.5.102.220]
over a maximum of 30 hops:
1 * * * Request timed out.
2 12 ms 11 ms 12 ms 68.86.105.113
3 12 ms 11 ms 11 ms 68.86.103.17
4 12 ms 11 ms 12 ms 68.86.103.134
5 12 ms 10 ms 11 ms 12.125.159.89
6 12 ms 13 ms 27 ms 12.122.82.86
7 12 ms 16 ms 12 ms gar2-p360.dvmco.ip.att.net [12.123.36.137]
8 13 ms 11 ms 11 ms att-46.den.internap.ip.att.net [12.124.158.58]
9 12 ms 13 ms 12 ms border9.ge4-1-bbnet2.den.pnap.net [216.52.40.78]
10 12 ms 11 ms 12 ms c-72-5-102-220.internap-denver.nuclearfallout.ne
t [72.5.102.220]
Trace complete.
C:\Documents and Settings\zdc>
Obviously that tracert is fine. Like I said it's random depending on time of day and whatnot, but most of today except for the last 10 minutes has been laggy given my location. I guess if it spikes again I"ll post another tracert.
C:\Documents and Settings\zdc>tracert waffle.nuclearfallout.net
Tracing route to waffle.nuclearfallout.net [72.5.102.220]
over a maximum of 30 hops:
1 * * * Request timed out.
2 12 ms 11 ms 12 ms 68.86.105.113
3 12 ms 11 ms 11 ms 68.86.103.17
4 12 ms 11 ms 12 ms 68.86.103.134
5 12 ms 10 ms 11 ms 12.125.159.89
6 12 ms 13 ms 27 ms 12.122.82.86
7 12 ms 16 ms 12 ms gar2-p360.dvmco.ip.att.net [12.123.36.137]
8 13 ms 11 ms 11 ms att-46.den.internap.ip.att.net [12.124.158.58]
9 12 ms 13 ms 12 ms border9.ge4-1-bbnet2.den.pnap.net [216.52.40.78]
10 12 ms 11 ms 12 ms c-72-5-102-220.internap-denver.nuclearfallout.ne
t [72.5.102.220]
Trace complete.
C:\Documents and Settings\zdc>
Obviously that tracert is fine. Like I said it's random depending on time of day and whatnot, but most of today except for the last 10 minutes has been laggy given my location. I guess if it spikes again I"ll post another tracert.
~
I think whatever the problem was corrected itself. Probably was comcast's fault.
Anyway, you guys are evil. I ended up trying the Denver test server pub you have listed, then went to scrim with friends in the server I bought. Afterward I ended up ordering the ping accel. You got me.
Anyway, you guys are evil. I ended up trying the Denver test server pub you have listed, then went to scrim with friends in the server I bought. Afterward I ended up ordering the ping accel. You got me.
~
Yea, for sure. Like I said I didn't know if it was on your end or comcast or both. If comcast used more than just ATT for their carrier in Colorado and didn't completely saturate their nodes the way they do i'm sure that it wouldn't have been a problem to begin with. That other IP address I dropped you in email is really the only other person I play with on this server.