Please Help

Ask questions about dedicated servers here and we and other users will do our best to answer them. Please also refer to the self-help section for tutorials and answers to the most commonly asked questions.
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eduard1416
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Please Help

Post by eduard1416 » Wed Dec 19, 2018 4:31 am

Any one can help me how to fix this... or this is error from VPS Provider??
i cant connect to the vps Error Said "Remote Desktop can't connect to the remote computer for one of these reasons:
1. Remote access to the server is not enabled
2. The remote computer is tunned off
3. The remote computer is not available on the network

Raz0r
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Re: Please Help

Post by Raz0r » Wed Dec 19, 2018 7:53 am

After a quick search I found the following post: viewtopic.php?f=44&t=11832&p=62710

May be an issue with Windows Firewall.

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Vanderburg
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Re: Please Help

Post by Vanderburg » Wed Dec 19, 2018 10:31 am

Yes, if you're unable to connect to the VDS over RDP (Or SSH, depending on the OS), it's always a good idea to check the VNC console in your VDS control panel to make sure the VDS is operating normally. You'll want to double check that the Windows Firewall is fully disabled in the VDS, which can get turned back on after updates. Also, if you recently changed locations, you'll want to follow the instructions on the Events Log tab of your VDS control panel to update the IP address within the OS.

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