Cannot connect to MySQL database using external connection

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mrredvps
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Cannot connect to MySQL database using external connection

Post by mrredvps »

I just setup a new VPS account with separate webhosting. I created a new database from the control panel to host some forums. I enabled "Allow external connections" so I could connect with MySQL Workbench to restore a database backup I had from my previous hosting (not w/ NFO). When I try to connect I get access denied. All the login details are correct. Am I missing something?
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Edge100x
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Re: Cannot connect to MySQL database using external connecti

Post by Edge100x »

Are you absolutely certain that the username, password, and database are correct? If so, and this still is happening, please submit a support request and I can double-check that external connections are truly enabled within our MySQL system, as it should have made them by the checkbox.
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Vanderburg
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Re: Cannot connect to MySQL database using external connecti

Post by Vanderburg »

What exactly is the error message made when you attempt to connect? That would help indicate what the problem is, if it's not connecting, or if it's a bad password, or if it can't find that database, etc.
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mrredvps
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Re: Cannot connect to MySQL database using external connecti

Post by mrredvps »

I forgot what the actual error message was, but John fixed this problem a while ago. The password was not updating correctly when I changed it via my control panel. It's working good now.
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