Can't seem to access FTP

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MN98836
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Can't seem to access FTP

Post by MN98836 » Mon Aug 31, 2015 8:01 pm

Can't connect to the ftp through the windows explorer or through filezilla.

On filezilla i keep getting

Status: Connection attempt failed with "EAI_FAIL - Nonrecoverable failure in name resolution".
Error: Could not connect to server
Status: Waiting to retry...

and on windows explorer i keep getting

Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder.
Details: The Server name or address could not be resolved

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soja
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Re: Can't seem to access FTP

Post by soja » Mon Aug 31, 2015 8:54 pm

MN98836 wrote:Can't connect to the ftp through the windows explorer or through filezilla.

On filezilla i keep getting

Status: Connection attempt failed with "EAI_FAIL - Nonrecoverable failure in name resolution".
Error: Could not connect to server
Status: Waiting to retry...

and on windows explorer i keep getting

Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder.
Details: The Server name or address could not be resolved
What did you put in the address/IP section of filezilla?
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MN98836
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Re: Can't seem to access FTP

Post by MN98836 » Mon Aug 31, 2015 9:48 pm

Well according to the control panel it said to put my hostname which is "seattlel4d2.game.nfoservers.com" port 21

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soja
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Re: Can't seem to access FTP

Post by soja » Mon Aug 31, 2015 9:55 pm

MN98836 wrote:Well according to the control panel it said to put my hostname which is "seattlel4d2.game.nfoservers.com" port 21
Try using this IP address: 66.150.164.20
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Vanderburg
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Re: Can't seem to access FTP

Post by Vanderburg » Mon Aug 31, 2015 9:56 pm

If this is a new service, the DNS may simply not be propagated to the DNS servers that your ISP uses. You may want to try using the plain IP listed on the Description tab of your control panel.

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