Dallas downtime is getting pretty bad.

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nbtc971
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Dallas downtime is getting pretty bad.

Post by nbtc971 » Tue May 21, 2019 9:26 pm

Any idea when your data center is going to have services restored? I've run our TS server for a long time, never seen anything like this.. and Tuesday's and Wednesday's are my weekend. :(

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Edge100x
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Re: Dallas downtime is getting pretty bad.

Post by Edge100x » Tue May 21, 2019 9:45 pm

For any downtime event, we keep customers informed via the "Events log" page in the control panel. Please keep your eyes on that and contact us directly through the "Help!" page if you have follow-up questions. We are here to help and always respond quickly.

nbtc971
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Re: Dallas downtime is getting pretty bad.

Post by nbtc971 » Tue May 21, 2019 9:50 pm

Yes.. that's how I knew what was going on.. the events log. Didn't want to add to your ticket queue asking questions.

theRadAleks
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Re: Dallas downtime is getting pretty bad.

Post by theRadAleks » Tue May 21, 2019 10:27 pm

Yeah my servers are down too :(
It's not NFO's fault though, damn Internap.

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Re: Dallas downtime is getting pretty bad.

Post by Edge100x » Wed May 22, 2019 6:41 pm

It was a dead switch, so that part wasn't really anyone's fault. The facility was quite slow to fix it, though; they need to improve on that.

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