Blank screen when connecting to server

Post Reply
erek
New to forums
New to forums
Posts: 1
https://www.youtube.com/channel/UC40BgXanDqOYoVCYFDSTfHA
Joined: Tue Aug 21, 2012 12:29 pm

Blank screen when connecting to server

Post by erek »

When I connect to my server i'm looking at what looks like a blank main menu screen.. In the console it displays: "connected to "serveripaddress", but it never loads a map or allows me to pick a team.. I've set the game mode in autoexec. Not sure what else to do. Anyone else have this problem?
crankypunk
A regular
A regular
Posts: 45
Joined: Tue Aug 21, 2012 10:41 am

Re: Blank screen when connecting to server

Post by crankypunk »

You have same issue as me check my timeout thread same thing as you eventually it times out
Support ran a Repair and a Wipe on my server but didnt work
I connected to a few NFO servers in the list and 4 gave me same issue and one connceted but too forever to load the map
Image
xXxClanmaster
New to forums
New to forums
Posts: 8
Joined: Sun Nov 06, 2011 6:58 pm

Re: Blank screen when connecting to server

Post by xXxClanmaster »

Has there been a fix for this? I have had this problem since yesterday.
crankypunk
A regular
A regular
Posts: 45
Joined: Tue Aug 21, 2012 10:41 am

Re: Blank screen when connecting to server

Post by crankypunk »

Here is the last answer


We can try moving your server to another machine, I wouldn't be able to do this right now as it causes lag on windows machines but I can schedule one for you and that should fix this. Please let us know



not even sure that would even fix it ...
Image
xXxClanmaster
New to forums
New to forums
Posts: 8
Joined: Sun Nov 06, 2011 6:58 pm

Re: Blank screen when connecting to server

Post by xXxClanmaster »

I just posted in the timeout thread. I can get in the server on the hostage maps. I don't know why but maybe this will help??
crankypunk
A regular
A regular
Posts: 45
Joined: Tue Aug 21, 2012 10:41 am

Re: Blank screen when connecting to server

Post by crankypunk »

I will update soon tech are working on moving my server it seems
they said they fixed this issue bu moving people
I suggest you guys open a ticket with support
Image
xXxClanmaster
New to forums
New to forums
Posts: 8
Joined: Sun Nov 06, 2011 6:58 pm

Re: Blank screen when connecting to server

Post by xXxClanmaster »

I fixed my server. The autoecec.cfg file was messed up on mine. My fault of course I misunderstood the way of getting mixed modes. Fixed that and all is well.
crankypunk
A regular
A regular
Posts: 45
Joined: Tue Aug 21, 2012 10:41 am

Re: Blank screen when connecting to server

Post by crankypunk »

They literally had to change my server to another machine for it to work
they said its not the 1st time it happens i guess they have issues with some machines
Image
User avatar
Edge100x
Founder
Founder
Posts: 12945
Joined: Thu Apr 18, 2002 11:04 pm
Location: Seattle
Contact:

Re: Blank screen when connecting to server

Post by Edge100x »

We found a bug in the game that prevents it from running on the fastest machines in our arsenal (the dual eight-core E5-2690 monsters with 128 GB of RAM). That bug causes the server to crash when a client connects to it. crankypunk, that's likely what affected you.

One workaround for this that we identified early on was to move those servers to different machines. However, removing an IP from a machine as part of the move can cause problems for other customers on the same host, so that wasn't an option for us during peak hours today, and we had to recreate several customers from scratch on new IPs as an alternative.

Valve has also communicated another workaround to us, which is to run the server with "-threads 1" on the command line for the server. The crashing problem seems to be related to the threading subsystem.
Post Reply