Just Blaze?

[TimSad]

My Chicago server just Blazed again!

At least the past few Blazes haven't been cutting players off from their ranks/stats/unlocks.

[Cyberbang3r]

My Chicago server just Blazed again!

At least the past few Blazes haven't been cutting players off from their ranks/stats/unlocks.

Yep! Had 6 to 7 go down myself ---> Getting OLD!

[Edge100x]

This most recent problem today seems to have been specific to certain locations and may be due to one or more NSPs having problems on the path to Blaze. I have opened a ticket with Internap and they are investigating that angle further. (They did not see a DDoS event, and neither did we -- we just saw a player decrease due to the Blaze problems.)

Edit: Further tests have suggested an on-and-off problem over Intelliquent (tinet -- the path that Rackspace is choosing to reach us) between London and Chicago. We're seeing what we can do about this.

[stryfe]

There's the problem there, Rackspace

[Edge100x]

Rackspace does have its problems at times. It's where Blaze is hosted in London, so there's no getting around their involvement.

The issue was definitely with Intelliquent between London and Chicago. I cut them out entirely and I'm running further tests to see how this affects customers.

[underclocked]

Yet another example why NFO is the best in the business.

[stryfe]

LOL You ain't lying there.. We use Rackspace at my job and needless to say we tend to have some issues with the servers we rent from them and knowing that they host the blaze servers is very disconcerting haha! But thanks for all your help in this I see this as money well spent dealing with you guys.

[bootlegger]

My Chicago server just Blazed again!

At least the past few Blazes haven't been cutting players off from their ranks/stats/unlocks.

Yep! Had 6 to 7 go down myself ---> Getting OLD!

I hear ya on that, getting real old.

[jaythegreat1]

This game is testing my patience.. badly.. :-/

Wonder whats the over/under on server cancellations in 2-days?

[ADKGamers]

Just had another Blaze. *sigh*


But would be interested to see what the cancellation rate is as well.

[Edge100x]

I'll also be looking into peering with the Blaze ISP in Chicago. I'm not sure if their US and UK networks are even connected, though, and it's certainly not a panacea -- it might even be more problematic than the open internet, depending on how they have it set up. But, it could be worth trying, since it would eliminate tinet from the equation, and separate out the Blaze traffic from the connection that other endpoints reach us over (isolating it from DDoS attacks).

[[LoD]xCael]

I'll also be looking into peering with the Blaze ISP in Chicago. I'm not sure if their US and UK networks are even connected, though, and it's certainly not a panacea -- it might even be more problematic than the open internet, depending on how they have it set up. But, it could be worth trying, since it would eliminate tinet from the equation, and separate out the Blaze traffic from the connection that other endpoints reach us over (isolating it from DDoS attacks).

Thanks for looking into this in detail and keeping us up to date on where the issues are isolated.

[bootlegger]

servers seem to restart at the end of rounds, which is good BUT each round. worse today than yesterday. ill be glad when they get though with there circle jerk and fix things. And yes I would be interested also in seeing the server cancelations from all this.

[jaythegreat1]

At the moment there is at least 9,300... and those are just that bother adding to Gametracker.

[Edge100x]

Inteliquent (tinet) had problems between London and Chicago again today, causing some player drops at this location. We are following up with Internap and asking them to continue to pursue the issue with them.