err lag?

[futility]

Mmmkay, so I was going to order a server from verio, but I joined some games to test ping, and was gettin spikes, from 20-30 and it would spike to 70-200. I have been noticing in every server I play in, I have started to get at least 3-10 choke and about 4-16 loss (so my ping jumps in the ranges of 300-500, like I'm on dialup sometimes, even though I have dsl). I'm not really a tech kind of guy, so I thought I would ask you guys here. Here's my tracert to a verio server.

Code: Select all

Tracing route to 198.172.110.249 over a maximum of 30 hops

  1    30 ms    20 ms    30 ms  lsanca1-ar12-4-60-112-001.lsanca1.dsl-verizon.ne
t [4.60.112.1]
  2    20 ms    30 ms    21 ms  4.24.45.49
  3    20 ms    30 ms    20 ms  p4-0.lsanca2-cr1.bbnplanet.net [4.25.111.13]
  4    30 ms    20 ms    30 ms  p3-0.lsanca2-br2.bbnplanet.net [4.25.111.2]
  5    20 ms    30 ms    20 ms  so-5-1-0-100.mp2.lax1.Level3.net [64.159.4.37]
  6    30 ms    20 ms    30 ms  gig11-0.core1.LosAngeles1.level3.net [209.247.9.
146]
  7    20 ms    30 ms    30 ms  p16-1-1-3.r21.lsanca01.us.bb.verio.net [129.250.
9.33]
  8    20 ms    30 ms    30 ms  ge-1-2-0.a06.lsanca01.us.ra.verio.net [129.250.2
9.133]
  9    20 ms    40 ms    20 ms  p4-0-3-0.a00.lsanca18.us.ra.verio.net [129.250.4
6.96]
 10    90 ms   330 ms   331 ms  ge-1-1.a01.lsanca18.us.ra.verio.net [129.250.46.
126]
 11    20 ms    30 ms    20 ms  ge-1-1.a00.lsanca16.us.ra.verio.net [129.250.46.
106]
 12    30 ms    40 ms    51 ms  ge-3-3.a00.lsanca16.us.ce.verio.net [198.173.172
.158]
 13    20 ms    30 ms    30 ms  198.172.110.249

Trace complete.

I noticed that in another post somewhere, I found this...

heres one problem I already see, you may have more than one here.

First of all, it should not be about 30 ms to your first hop, thats your modem!

something is seriously wrong there. Contact your service provider and have them send a guy out to correct. should be less than 10 ms.

from there, you will see big differences in your pings.

Nick

My ISP is Verizon (if that helps in any way). I don't get 10 ms. :/ I have been spiking on every server, not just yours, but every cs server I play on i sometimes spike 300-500 ms, which sucks. So if you guys can help me out on what I should do?

Thanks,
-Futility.

[Nick|NFo]

ya seriously like I said before, call up your isp and get a tech guy out to help ya.

[crab]

one of my guys was having a similar problem, when the isp finally came out they found it was his cable modem. You might have a hardware problem too.

[futility]

That's what I'll do. Call damn verizon up tomorrow and ask them to fix my slow dsl..lol. :/

[[HuN]CHuCKstA]

u sure it isn't just verizon cause i get allmost the same thing to.

Tracing route to clanhun.nuclearfallout.net [66.150.160.165]
over a maximum of 30 hops:

1 30 ms 39 ms 31 ms evrtwa1-ar3-4-65-128-001.evrtwa1.dsl-verizon.net
[4.65.128.1]
2 23 ms 24 ms 23 ms 4.24.53.17
3 23 ms 23 ms 23 ms p7-0.evrtwa1-cr1.bbnplanet.net [4.24.125.117]
4 24 ms 23 ms 24 ms p3-0.evrtwa1-br1.bbnplanet.net [4.24.5.101]
5 25 ms 26 ms 25 ms so-4-2-0.sttlwa1-hcr1.bbnplanet.net [4.24.4.77]

6 25 ms 25 ms 25 ms so-7-0-0.sttlwa1-hcr2.bbnplanet.net [4.24.10.234
]
7 25 ms 25 ms 25 ms p1-0.sttlwa1-cr2.bbnplanet.net [4.24.10.241]
8 43 ms 44 ms 45 ms p0-0.internap28.bbnplanet.net [4.25.89.18]
9 43 ms 61 ms 43 ms border5.ge2-1-bbnet2.sef.pnap.net [63.251.160.74
]
10 44 ms 44 ms 44 ms 66.150.160.165

Trace complete.

[futility]

I have no clue, but I've been spiking sooo bad everytime in every server. And they might be right about hardware, cuz i've had the same dsl modem for like 2 years almost. But, I called them and told them that when I tracert to a server it's supposed to be under 10ms, and they said they need me to tell them more about the problem to send someone over...lol. So can you guys help me out on what I should say? I told them the first hop is 30 and they're like "everything is fine, i dont understand your problem" ...lol...
god im dumb.

[[HuN]CHuCKstA]

i have had my modem for like 3 years and usually i ping a 19 in our server but lately i ping 36-46 most of the day then usually at night it is back to 20 or so, that is why i think it might be just verizon and to much traffic instead of my modem having a hardware problem, but i could be wrong??

[master_cyph3r]

are you complaning about having 40 ping? shut up if u are lol i pull 8 constantly but i live in alaska

[master_cyph3r]

thats 80 up there, sorry mist a zero

[Nick|NFo]

personally verizon has several known issues, check with http://www.dslreports.com and hopefully you can fix or perhaps lower your ping some more.

the best choice you have is to call up verizon and yell at them. try to get their manager or better yet, the president of the location.

I have the direct number to the president of the Chatsworth location that runs my business cable line, and he knows me by heart and will always accomodate my needs.

Nick

[futility]

Thanks guys for your help.

[Nick|NFo]

did you get ahold of verizon management??

let us know of the outcome, we love to hear

[futility]

I'm on "hold" right this minute. The little computerized voice said "We are experiencing an unusal amount of problems right now, your call is important to us. Your current wait time is under 45 minutes. Please stay on the line."

Hurray, under 45 minutes and I'll be answered.

I'll let you know when they pick up, and the outcome.