I have tried several times to reset the password. All failed that I have not received any emails.
I canceled a VPS like two months ago. But I've been still chanced. Please help. I wanna cancel the VPS I no longer use.
Hello? I cannot retrieve my account password
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- Vanderburg
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Re: Hello? I cannot retrieve my account password
Do you still have access to the email you have the account registered under? If you'd like to, you can change it using this utility: https://www.nfoservers.com/control/lostemail.pl
Re: Hello? I cannot retrieve my account password
i do. i have no problem get emails.just have not received any emails from nfo. i checked junk email folders etc, no luckVanderburg wrote:Do you still have access to the email you have the account registered under? If you'd like to, you can change it using this utility: https://www.nfoservers.com/control/lostemail.pl
Re: Hello? I cannot retrieve my account password
The system is definitely sending out emails, but it's possible that your email provider is having problems. Using the form at http://www.nfoservers.com/control/lostemail.pl, you can set your account to use a different email address (make sure to use a different email provider); then, you can set a new password from https://www.nfoservers.com/control/lostpassword.pl.