Edge100x wrote:Buff, that is something that we are unlikely to be able to troubleshoot very well from our end, as we don't have visibility into pbbans or how it issues its bans.
Can we talk in private somewhere? Here or at PBBans?
I can answer some questions about the above.
Please open a support request and ask that it be assigned to me -- we can converse further there.
I also added another PB server IP to our whitelist today, but that shouldn't affect pbbans. Pbbans may have some more IPs that need whitelisting, if they have changed what they use.
Edge100x wrote:Please open a support request and ask that it be assigned to me -- we can converse further there.
I also added another PB server IP to our whitelist today, but that shouldn't affect pbbans. Pbbans may have some more IPs that need whitelisting, if they have changed what they use.
Is there anyway to add mutliple users to the same ticket? Buff and myself are over the same server.
It works when kicking players already banned... however we haven't added a single player to pbbans MBI since February, almost 3 months. You can't tell me there hasn't been a single hacker in the server... there's a disconnect somewhere. I highly suggest you all work with EB to try to find a fix to this. I could see a lot of customers getting upset over this.