models not showing properly in pointshop

[jobforacowboy]

so ive added the pointshop and in the player models tab its not showing the whole player. when i ran the server from home it shows the full player and im using the same files i used on my home server. i attched the picture to you what it looks like

[Abdul]

It is best you ask for help regarding Pointshop in the official addon thread here: http://facepunch.com/showthread.php?t=1286577

[jobforacowboy]

this aswell started working i didnt make any changes either