Internap network disruptions

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oldschool
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Internap network disruptions

Post by oldschool » Mon Jan 23, 2017 10:33 am

Any idea as to the time frame of when service will be re-established for Dedicated and VDS in NYC area? :!:
All 6 of my KF2 servers are down. Will there be any pro rating of monthly service charges to reflex this outage time?

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Edge100x
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Re: Internap network disruptions

Post by Edge100x » Mon Jan 23, 2017 11:42 am

Internap had an outage this morning in NYC due to their fiber provider experiencing a cut. It was resolved a few minutes after your post here. We have been posting more information through the "Events log" in the control panel.

Their downtime was short enough that SLA credits shouldn't be large, but if you contact us through the "Help" page of your control panel, we can calculate your personal credit and work with you further.

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