New York Location

[rustydusty1717]

Hello,

Any information on what's going on with New York? I see a bunch of friendly clans servers are still down. We are luckily in Chicago ourselves.

[Edge100x]

The facilities provider is experiencing a complete outage there right now because of a small fire that led to the fire marshal forcing them to power down the entire datacenter. They're working to convince them to allow them to re-energize. We have full details posted to the control panel of all New York-metro customers' Events log pages.

[Naleksuh]

So New York is completely down right now? No access at all?

Also would you happen to know if GameSurge is based in New York? I can't connect to it at all and as such #nfo-support is also unavailable.

[Naleksuh]

Picture I made 2021-12-27. I predicted the future. I hope I didn't cause this with my picture XD

[Edge100x]

You should be able to connect to GS. Just connect to our server of NuclearFallout.WA.US.GameSurge.net / irc.nuclearfallout.net, as usual.

[Naleksuh]

You should be able to connect to GS. Just connect to our server of NuclearFallout.WA.US.GameSurge.net / irc.nuclearflalout.net, as usual.

Yep, that one works. I was previous connecting to Prothid in New York because a GameSurge admin told me that's the only one that supports SSL/port 6697. Any plans to add it to the NFO server in Washington?

Edit : Also for anyone else reading this the domain is nuclearfallout.net not nuclearflalout.net - most regulars will already know this but wanted to mention it for anyone who is coming here looking for information about the outage

[Edge100x]

Can't believe I spelled our own domain wrong there. I've edited that now.

I don't know how easy it is to enable SSL on our server, but I can ask after this is over. Since we support IPv6 everywhere, it's also potentially doable for it to have IPv6 enabled.

[rustydusty1717]

During this, was there an option for customers to changes locations? A friendly community of ours was affected and I suggested to them to look at switching to Chicago. Don't suppose IP's can be transferred between locations, though.

[Naleksuh]

During this, was there an option for customers to changes locations? A friendly community of ours was affected and I suggested to them to look at switching to Chicago. Don't suppose IP's can be transferred between locations, though.

Yeah, IPs cannot be transferred. I'm also not sure if changing locations would work right now, even with a new IP, as it'd require retrieving some information from the old location. I would recommend just waiting until it's back up, or if you're really in a hurry just make a new server in a different location