Transfer to different map

[phaiz]

I am currently running a server on the Island but we want to transfer to a different map. Typically Ark servers run as a cluster with multiple maps online at the same time. Support told me to post here to figure out how to transfer to the new map.

[TimeX]

Can you please elaborate on what you mean by transferring to a different map? There are multiple situations that someone may describe in this way, and I want to be sure you are getting the correct information.