Connection Timed Out

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AustinNotAustin
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Connection Timed Out

Post by AustinNotAustin »

Some of my users are experiencing lengthy delay in reaching the site, often they are presented with a message the reads "This site can't be reached" even after multiple attempts.

Personally, my two mobile devices take a long time to load the website.

My friends 2 computers fail to load it, his phone loads it though.

I'm confused a bit. Is there something I can do about this?
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TimeX
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Re: Connection Timed Out

Post by TimeX »

Based on your description, it sounds like there is some sort of routing problem where some transits are affected but not others.

Have you contacted our support about this yet? If not, and if there is still a problem, please contact our support via the "Help" page in the NFO control panel. We can help narrow down the source of the problem and possible help with some adjustments on our end.
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AustinNotAustin
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Re: Connection Timed Out

Post by AustinNotAustin »

Will do, ty
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