Can you re-route my clients so they get better pings?
Posted: Tue Feb 12, 2008 10:54 pm
We'd be happy to take a look at the routing to or from your server for any of your customers that are having issues. Please email us a copy of your client's traceroute to the server and his or her IP address and we will check into it right away.
Information on how to run a trace can be found here
Information on how to run a trace can be found here