Why are listed changes not what I wanted?
Posted: Wed Feb 06, 2013 11:33 pm
If you receive this error when submitting a change order:
For example, to raise the slot count on a Ventrilo server that shares a package with a 16-slot BF3 server, go to the order page and select the 16-slot BF3 server, then adjust the Ventrilo slot count. If you submit a standalone Ventrilo server instead, the system interprets it as deleting the game server from the package.
It means the change order was likely submitted out of order. When doing a change order, select your current package first, then make the adjustments.You have submitted a change order request that would erase one or more servers from your package:
NggBF3 (a Gameserver)
Nggsite (a Website)
Because we know that this is usually a mistake, we have disallowed erasures by default. If you truly wish to proceed and have server(s) removed, contact us, and we can provide you with a code to allow this.
For example, to raise the slot count on a Ventrilo server that shares a package with a 16-slot BF3 server, go to the order page and select the 16-slot BF3 server, then adjust the Ventrilo slot count. If you submit a standalone Ventrilo server instead, the system interprets it as deleting the game server from the package.