Reseting my server

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butler
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Reseting my server

Post by butler »

If I reqouest a server to be reset to original specs. will it be reloaded, completey or just reset , asin reset like I can already do in the control panel? and usually how long can I expect to wait after I email NFO before they reset it?
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TimeX
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Post by TimeX »

You can have it totaly reset if you like. After an email to us it won't take too long but it is done manualy so it will take a bit longer than our automated functions. If you are having it totaly reset I recomend backing up any files you want to save.
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butler
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Post by butler »

yeah I did email this morning do they send a reciept of confirmation?
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Edge100x
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Post by Edge100x »

You will generally get a reply within an hour or two, yes. You will not need to send a second email.
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