New Customer needs help!

Use this forum if you have a relatively general question or comment about a game, Ventrilo, TeamSpeak, or Murmur/Mumble server with us. If you have a server-specific question that might not help out the community, please directly contact us through your control panel instead.
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MafiaShe
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Joined: Sun Sep 07, 2008 10:13 am

New Customer needs help!

Post by MafiaShe »

I used to rent a server through GameServers but heard through a friend that NuclearFallout was a million times better. So I purchased a server through here and I'm still in my 2 day trial. I waited for my server to be set up and recieved the email with my IP and info stating that I could access my server/FTP change my settings and such via my control panel.

I've been to my control panel a hundred times now and I only have an "Account" page with Main, Payments, Access/Events log and a "Log out" page. Nothing to do with my server/configuration. I've looked everywhere and have yet to find anything to do with my server. I think I might be having a blonde moment :oops: . Can anyone help?

Halo
mafia.nuclearfallout.net
216.52.143.134:2302

Frustrated :x ,
Mafia~ She
BnD|Sleeper
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Re: New Customer needs help!

Post by BnD|Sleeper »

MafiaShe wrote:I used to rent a server through GameServers but heard through a friend that NuclearFallout was a million times better. So I purchased a server through here and I'm still in my 2 day trial. I waited for my server to be set up and recieved the email with my IP and info stating that I could access my server/FTP change my settings and such via my control panel.

I've been to my control panel a hundred times now and I only have an "Account" page with Main, Payments, Access/Events log and a "Log out" page. Nothing to do with my server/configuration. I've looked everywhere and have yet to find anything to do with my server. I think I might be having a blonde moment :oops: . Can anyone help?

Halo
mafia.nuclearfallout.net
216.52.143.134:2302

Frustrated :x ,
Mafia~ She
You are in fact "having a blonde moment"

Look in your control panel for another tab named "mafia" under the Game Servers sub-section in the top left hand corner. This should guide you through configuring your server :-P.

Attached is what it should look like.

Sleeper
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http://www.BnDClan.com

WC3:FT CS 1.6: wc3.bndclan.com:27015 or 64.94.101.52:27015)

http://rentals.nuclearfallout.net/rent. ... ferrer=bnd
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Edge100x
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Re: New Customer needs help!

Post by Edge100x »

MafiaShe, it sounds like either your server hasn't been fully set up yet or you are logging in under a different email than you used to order the server. If you are still having the problem now, please email us at rentals@nuclearfallout.net and we can check on this for you more thoroughly.
MafiaShe
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Joined: Sun Sep 07, 2008 10:13 am

Re: New Customer needs help!

Post by MafiaShe »

Thanks everyone! I did hear back from NFo.

For everyone who is getting a Halo server, NFo has had some fraud problems with halo servers, so they've had to go to a personal creation after screening. So it might take a bit longer to get your Server page in your control panel. Just email them.


Thanks guys!! :D

-She.
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Edge100x
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Re: New Customer needs help!

Post by Edge100x »

We handle fraud-held orders as soon as we are notified of them by the system (it does this automatically), so no real need to email either (not that we mind) ;). Usually we see the email and notification right around the same time.
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