No network response?

[winds]

Hello,
I am having problems with one of the servers on my VDS. I am using HLSM (Half life Server Monitor) and its informing me that this server is crashing a few times a day due to: "No network response."
This error is a little vague and I was wondering if it's possible to see a more detailed error message to locate the exact cause?

John mentioned there is a way to configure the command line for the server to output a bit more information. Can you go into more detail about how to do this please?
Thanks!

[Edge100x]

I haven't used that software before myself, but this likely means that your server is crashing. When you look at the server with the "stats" command through rcon, does it show an uptime that is consistent with the last time that your utility detected a problem?

For a HL1 (GoldSrc)/Source/Orangebox server, you can add "-condebug" to the server's command line to get more complete console output. It will generate an extra logfile for you that will include lines leading all the way up to the one right before the crash, unlike the normal game server logs.

[winds]

Thanks for the tip!
I will try adding -condebug to the server command line. Do I type this in rcon or somewhere else like server.cfg?
Do you know where the log file is created?
Thanks!

[Edge100x]

-condebug needs to be put on the command line and the server restarted; there's no way to do it through rcon or elsewhere, that I know of. The location of the logfile that it creates varies depending on the server; for Source/Orangebox, it would be put into the folder of the mod and called "console.log".

[RonaldoR7]

I am going to continue on this thread since it's my friend who firstly posted it.
I did all what you said and added -condebug to the server and got the file called "Console.log" but i see nothing shown inside this file about the crashes.

[Edge100x]

What shows in the log around the time of the crashes, in general? It should show it restarting if that is what is going on, at least.

[RonaldoR7]

It doesn't show when the server restart. It just show when people say: "Server crashed".
I watched before they reconnected to the server and before saying this message if there is something about restarting or about the crash and there is nothing.

[RonaldoR7]

I watched before the message server crashed and it shows in general what can be saved in amxmodx logs, information about plugins and people chat in the server etc ...

[Edge100x]

From what you're describing, it sounds as though the server may not in fact be crashing. Have you checked your bandwidth graphs in the control panel for signs of an attack?

[RonaldoR7]

I am checking right now and i see that my max upload is 7.10 M and my max downloads is 2.46 M. How can i know if it's an attack ?

[Edge100x]

An large attack would appear as a spike in the graph right when the server was unreachable.

[RonaldoR7]

I am not sure but it doesn't appear for me a spike in the graph.
There is no ways to fix the crashes problem ?
Can we say maybe a bad plugin and the server can't get information about it ?

[Edge100x]

It could be a plugin problem, yes, but it's hard for me to say on this end. To troubleshoot plugins, you could remove them, run the server to make sure the problem is gone, and then add them back one-by-one until the problem recurs.