TeamSync Wont Connect to Server

[Pickerd]

Ive been trying to set up TeamSync on my VDS for my by the slot BF3 server and im having issues with it not being able to do it's thing. I was wondering if their is something security wise that could possibly be blocking the program from accessing the server. Both the VDS and the server are in Chicago.

To access the server TeamSync uses the IP, rcon port and rcon pass. Those are the only bf3 server specific settings it needs.

http://www.tssync.net/about/

What is TeamSync?

TeamSync is a service that monitors game servers and arranges users in a separate VOIP server into team and/or squad channels. The project was started just before Battlefield 3 released when it was revealed that Battlelog was going to be the only VOIP solution available for PC gamers. Having seen the neglect to VOIP during the Bad Company 2 era I decided it was best to make something that works.

Once you have TeamSync setup on your server everything is automatic. Players don’t even need to install anything! When a player joins you VOIP server TeamSync will be able to pick them up and move them to an appropriate channel.

[Edge100x]

I'm not very familiar with TeamSync, but there isn't a firewall on our end that would block it from connecting to BF3.

If you run your own TS3 server, make sure that it's whitelisted.

[wyseguy79]

That would be amazing if they made this work for Ventrilo as well as just TeamSpeak.

[Pickerd]

It's not our TS3 server that is having the issue, it's the BF3 server. It connects to TS3 just fine, auto-creates all the squad channels, but it needs to access the BF3 server thru IP and rcon port with our rcon password but it always fails. Ive tried changing the rcon, restarting the server but no go.

Was just thinking something might get blocked due to BF3 ded servers being so locked down, or that because both the VDS I have TS3 on and our by the slot BF3 server (it isnt on that vds) being both in chicago is somehow mucking it up, but I dont know much about that level of networking.

It does have Mumble support, but no, not Ventrillo yet wyseguy. Might be an issue with Vent. It is an old program, and has never been very good at anything more than just voice chat. TS3 is amazing for things like this.

Oh, BTW, TYVM for coming up with that plugin that auto changes maxplayers on the servers. I was doing this manually. Even posted on the ProCon forums about maybe someone making a plugin to do this, but you guys were all over it. Amazing!

[Pickerd]

Sry bout the double post, it wouldnt let me edit my previous.

New issue as well as TeamSync not being able to connect/authorize with the BF3 server. The author of the program suggested letting it run for a few minutes as with will keep trying to connect til it does, well it didnt end up connecting at all. On top of that, when TeamSync is launched, players joining the server get a black screen. They basically can only open their consoles and hear sound. Not sure what is going on here as quite a few server out there are using TeamSync just fine. The TacticalGamer boys have all their servers set up with it. Hope I can figure out what is wrong.

[Edge100x]

Are you using port 47200 as the one to connect to?

[Pickerd]

Yes, and I think maybe I should be going thru support at this point as other things are starting to make sense now. PBBans, Gametracker and PB Webtool also use this port, and I never thought about it before, but there is alot of times when ppl in my community would complain they they cant connect to the server, or get a black screen with only sound, and after a try or two, then they can.

What Im thinking is one of those 3 services are hitting the rcon port at the same time someone tries to connect, then when they try to connect again those services are done what they were doing and they can connect fine. When using TeamSync is was pinging the server every 5 secs trying to authorize basically preventing anyone from connecting.

This could also explain why Ive been fighting tooth and nail to fill my server as I see people connecting from a pbbans message I have on, and although I do get it populated, it hardly fills to the brim, yet it seems like I see more than enough ppl trying to join.

edit: i got another reply from the author:

"It just opens up standard rcon connections (2 infact, 1 for a control socket and 1 to receive events from the server). Nothing out of the ordinary."

Hope any of this helps.

[Edge100x]

I haven't seen any problems with the game related to multiple programs connecting to rcon at once, so I don't think it's related to that.

The black screen issue is a recent problem with BF3 that seems to have started with R8. I haven't seen it correlated with specific events yet.

Servers not filling up are a whole issue of their own, related to a glitch in the browser that causes the same ones to be shown at the top all the time.

If you run PB webtool, you need to run it on a different port.

[Pickerd]

Added this to my above post:

i got another reply from the author:

"It just opens up standard rcon connections (2 infact, 1 for a control socket and 1 to receive events from the server). Nothing out of the ordinary."

You had replied before I added it.

There has to be some weird reason why when running the program it wont connect to the server and prevents people from joining. Maybe R9 will have some fixes I suppose. TY anyways.

No, I dont actually use PB Webtool, just set it up for easy pb screenies if needed.

[Edge100x]

What I mean AFA PB is that you need to make sure that you didn't set it up to run on the same port (47200) as the game. That would certainly cause problems for one or the other.

Our webserver here connects to the rcon port of the game and uses that for queries, as well as for the rcon system on the "Server control" page. If those functions are working, then you can be confident that a firewall on our end isn't getting in the way for you. You should look to make sure that you don't have a firewall on your VDS is not blocking it, though.

[Pickerd]

No, webtool wasnt using the rcon port. Not sure what the issue is, but sucks I can't figure this out. TeamSync is an amazing little program.

[.Strafe]

No, webtool wasnt using the rcon port. Not sure what the issue is, but sucks I can't figure this out. TeamSync is an amazing little program.

pickerd, we went through some of the same issues you did with TeamSync and finally got it running on our servers ...

go to our website at www.drunkshq.com and post in our help section, the guys that got it up and running should be able to help you out ...

[.=QUACK=.Major.Pain]

Procon uses something similiar.

Does it require you to create a query login?
If so, are you using ts3ip:queryport to login?
Not ts3ip:joinport

[Pickerd]

Procon uses something similiar.

Does it require you to create a query login?
If so, are you using ts3ip:queryport to login?
Not ts3ip:joinport

It connects to TS3 just fine, it's the BF3 server it wont connect too, and it's blocking ppl from joining the server, or rather giving players a black screen with just sound, when I try to run it.

Both BF3 and my TS3 server are on different boxes, the TS3 on a VDS thru NFO Chicago, and BF3 is a by the slot, also in Chicago.

[globel]

blackscreen is not a teamsync issue... its a BF3 issue. I had this problem and I don't use teamsync.. This is EA "fixing" things.