Server rentals :: NFOservers.com

basejumper · Post by **basejumper** » Sun Oct 12, 2003 5:16 pm

i love getting banned for going to #nfo-support when the server goes down.

Anubis · Post by **Anubis** » Sun Oct 12, 2003 5:31 pm

who banned you?

and are you sure it wasnt a temporary kb because you were idling there?

basejumper · Post by **basejumper** » Sun Oct 12, 2003 9:40 pm

Well it turns out it was temporary, but still i was only idling there because my server was down for awhile.

Bio Hazard · Post by **Bio Hazard** » Sun Oct 12, 2003 9:48 pm

Hi, was just wondering why u were banned. I was in there for half a day once and wasnt banned. Did you tell the guys that you were there because you were trying to fix something? I told the guys I was going to idle while I tested my server for other things I might have questions on and they agreed. Just wondering if you told them that you were going to idle. If you didnt, try to in future idling

Anubis · Post by **Anubis** » Sun Oct 12, 2003 10:33 pm

Usually if someone doesnt answer us or inform us that they are going to idle until the problem is fixed; we do a temp !kb. We doe this because we dont allow idling in #NFo-Support. Prolonged problems are an acception. But if we allow people to idle in the support channel, support then becomes more difficult because people try to talk and stuff with suggestions. We apologize but it is stated in the topic not to idle if you are not in need of assistance. And like I said, if someone doesnt answer us when we ask them if they need help then we assume they dont.

basejumper · Post by **basejumper** » Mon Oct 13, 2003 10:39 pm

I was in need of assistance, instead I got a reply something along the line of, no we don't know what the problem is. Then i was told to type /part #nfo-support, i was going to reply but instead got banned before i could. It was when most of the servers were down for a hour or two.

Post by **Edge100x** » Mon Oct 13, 2003 11:50 pm

If you have problems in #nfo-support, or your questions don't get answered there, feel free to email us at rentals@nuclearfallout.net.

#nfo-support is primarily a quick-help channel for basic questions and problems. Sometimes it can get hectic in there, and sometimes tempers can run higher since chat is such a fast-response medium. E-mail should always be your fallback option if you aren't satisfied by the support channel.

basejumper · Post by **basejumper** » Tue Oct 14, 2003 11:07 pm

Alright, i'll keep that in mind. Thanks

Server rentals :: NFOservers.com

IRC

IRC