Referral system

[R2Namru9]

We just got our first renewal, and when I was on the referral page I noticed you can refer yourself when you purchase a second server. Not knowing that, when we purchased our second server a month or two ago, I didn't even think of referring ourselves. Is there an easy way to change that after the fact?

[TimeX]

There isn't a provided way to do this since it would easily lead to abuse. As a result, changing this after the fact would take some involved database editing and is generally not done.

[R2Namru9]

Bummer, can I update a subscription and put in the referral code?

[TimeX]

That option isn't there on a change order since it would just mean that people would constantly change it on their own. The original time of order is the only time it can be done.

If you don't mind losing the IP or work done on your server, you could just cancel it and then order a new server.

[R2Namru9]

The server has a bit too much popularity to risk it, I guess I will keep it as it is.

[R2Namru9]

Is there a way to transfer referral credits from one server to the other perhaps? We have 2 credits on 1 server, but would prefer it be 1 on each to use the high priority option on both.

[TimeX]

That isn't possible after referral credits are assigned, sorry. Adjusting or transferring after the fact just opens the door to a lot of abuse.

[Edge100x]

If you feel that an exception is warranted in your case, please ask for an escalation to me in a support request and I can consider this further next week.

[R2Namru9]

If you feel that an exception is warranted in your case, please ask for an escalation to me in a support request and I can consider this further next week.

No need for an exception as I wouldn't want to make any extra work if a procedure is already in place.