CSGO server takes long time to load/Timesout players on map

[bmcirvin]

I missed the time right before it; the cmd box wouldn't let me scroll up. I forgot to answer some questions: No steam is not running in the background. I will add -threads 1 to the command line tonight and see what happens tomorrow.

[bmcirvin]

Here's the server-wide drop (including time before and after the map change):

L 08/22/2012 - 20:50:27: "Nukkinz<121><STEAM_1:0:19379384><CT>" killed "d[Ò_Ó]b<161><STEAM_1:1:7160594><TERRORIST>" with "negev"
L 08/22/2012 - 20:50:27: "volk<155><STEAM_1:0:19554467><TERRORIST>" killed "georgeglue<139><STEAM_1:0:54802331><CT>" with "sawedoff"
L 08/22/2012 - 20:50:28: "volk<155><STEAM_1:0:19554467><TERRORIST>" killed "aaron<170><STEAM_1:1:6517254><CT>" with "sawedoff" (headshot)
L 08/22/2012 - 20:50:28: "?laaaaaaaa<167><STEAM_1:0:47540924><CT>" killed "Noobious Quebequois<160><STEAM_1:0:7599861><TERRORIST>" with "negev"
L 08/22/2012 - 20:50:29: "fliq<172><STEAM_1:1:101419><TERRORIST>" killed "Chippy<142><STEAM_1:0:12292693><CT>" with "sg556" (headshot)
L 08/22/2012 - 20:50:29: "?laaaaaaaa<167><STEAM_1:0:47540924><CT>" killed "volk<155><STEAM_1:0:19554467><TERRORIST>" with "negev"
L 08/22/2012 - 20:50:29: "?laaaaaaaa<167><STEAM_1:0:47540924><CT>" killed "Ascent<156><STEAM_1:0:4071801><TERRORIST>" with "negev" (headshot)
L 08/22/2012 - 20:50:30: "crOw-HHL<171><STEAM_1:0:3680062><TERRORIST>" killed "Rainbowsaurus Rex<157><STEAM_1:1:25608910><CT>" with "sg556" (headshot)
L 08/22/2012 - 20:50:31: "Radior<166><STEAM_1:0:10514893><CT>" killed "crOw-HHL<171><STEAM_1:0:3680062><TERRORIST>" with "famas" (headshot)
L 08/22/2012 - 20:50:31: "fizik<118><STEAM_1:0:15664327><TERRORIST>" killed "Ok<164><STEAM_1:1:1777382><CT>" with "m4a1" (headshot)
L 08/22/2012 - 20:50:32: "Katabasis<159><STEAM_1:0:13535622><TERRORIST>" killed "georgeglue<139><STEAM_1:0:54802331><CT>" with "awp" (headshot)
L 08/22/2012 - 20:50:33: "KILLAMANJAIRO<122><STEAM_1:0:20805659><TERRORIST>" killed "Radior<166><STEAM_1:0:10514893><CT>" with "famas"
L 08/22/2012 - 20:50:35: "Nukkinz<121><STEAM_1:0:19379384><CT>" killed "fizik<118><STEAM_1:0:15664327><TERRORIST>" with "negev" (headshot)
L 08/22/2012 - 20:50:36: "aaron<170><STEAM_1:1:6517254><CT>" killed "volk<155><STEAM_1:0:19554467><TERRORIST>" with "deagle"
L 08/22/2012 - 20:50:37: "aaron<170><STEAM_1:1:6517254><CT>" killed "crOw-HHL<171><STEAM_1:0:3680062><TERRORIST>" with "deagle" (headshot)
L 08/22/2012 - 20:50:38: "dayoonamole<135><STEAM_1:1:33909055><CT>" killed "KILLAMANJAIRO<122><STEAM_1:0:20805659><TERRORIST>" with "famas"
L 08/22/2012 - 20:50:39: "Ok<164><STEAM_1:1:1777382><CT>" killed "d[Ò_Ó]b<161><STEAM_1:1:7160594><TERRORIST>" with "awp"
L 08/22/2012 - 20:50:39: "Rainbowsaurus Rex<157><STEAM_1:1:25608910><CT>" killed "fizik<118><STEAM_1:0:15664327><TERRORIST>" with "sawedoff"
L 08/22/2012 - 20:50:40: "Optimus Benign<133><STEAM_1:1:4950284><TERRORIST>" killed "henry<162><STEAM_1:0:443210><CT>" with "p90"
L 08/22/2012 - 20:50:41: "Noobious Quebequois<160><STEAM_1:0:7599861><TERRORIST>" killed "Nukkinz<121><STEAM_1:0:19379384><CT>" with "g3sg1"
L 08/22/2012 - 20:50:41: "WoObI*<165><STEAM_1:1:9647123><TERRORIST>" killed "Radior<166><STEAM_1:0:10514893><CT>" with "awp"
L 08/22/2012 - 20:50:41: "Katabasis<159><STEAM_1:0:13535622><TERRORIST>" killed "aaron<170><STEAM_1:1:6517254><CT>" with "awp"
L 08/22/2012 - 20:50:41: "volk<155><STEAM_1:0:19554467><TERRORIST>" killed "?laaaaaaaa<167><STEAM_1:0:47540924><CT>" with "sawedoff"
L 08/22/2012 - 20:50:43: "fliq<172><STEAM_1:1:101419><TERRORIST>" killed "dayoonamole<135><STEAM_1:1:33909055><CT>" with "sg556"
L 08/22/2012 - 20:50:44: "fizik<118><STEAM_1:0:15664327><TERRORIST>" killed "Ok<164><STEAM_1:1:1777382><CT>" with "m4a1" (headshot)
L 08/22/2012 - 20:50:44: "georgeglue<139><STEAM_1:0:54802331><CT>" killed "fliq<172><STEAM_1:1:101419><TERRORIST>" with "m4a1" (headshot)
L 08/22/2012 - 20:50:44: "crOw-HHL<171><STEAM_1:0:3680062><TERRORIST>" killed "Rainbowsaurus Rex<157><STEAM_1:1:25608910><CT>" with "sg556" (headshot)
L 08/22/2012 - 20:50:46: "WoObI*<165><STEAM_1:1:9647123><TERRORIST>" killed "henry<162><STEAM_1:0:443210><CT>" with "awp"
L 08/22/2012 - 20:50:47: "?laaaaaaaa<167><STEAM_1:0:47540924><CT>" killed "Katabasis<159><STEAM_1:0:13535622><TERRORIST>" with "ump45" (headshot)
L 08/22/2012 - 20:51:19: STEAMAUTH: Client ?laaaaaaaa received failure code 6
L 08/22/2012 - 20:51:19: "?laaaaaaaa<167><STEAM_1:0:47540924><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Chippy received failure code 6
L 08/22/2012 - 20:51:19: "Chippy<142><STEAM_1:0:12292693><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client SweedJesus received failure code 6
L 08/22/2012 - 20:51:19: "SweedJesus<163><STEAM_1:1:9385108><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client fliq received failure code 6
L 08/22/2012 - 20:51:19: "fliq<172><STEAM_1:1:101419><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client fizik received failure code 6
L 08/22/2012 - 20:51:19: "fizik<118><STEAM_1:0:15664327><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Ascent received failure code 6
L 08/22/2012 - 20:51:19: "Ascent<156><STEAM_1:0:4071801><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client crOw-HHL received failure code 6
L 08/22/2012 - 20:51:19: "crOw-HHL<171><STEAM_1:0:3680062><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client d[Ò_Ó]b received failure code 6
L 08/22/2012 - 20:51:19: "d[Ò_Ó]b<161><STEAM_1:1:7160594><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client henry received failure code 6
L 08/22/2012 - 20:51:19: "henry<162><STEAM_1:0:443210><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Rainbowsaurus Rex received failure code 6
L 08/22/2012 - 20:51:19: "Rainbowsaurus Rex<157><STEAM_1:1:25608910><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client aaron received failure code 6
L 08/22/2012 - 20:51:19: "aaron<170><STEAM_1:1:6517254><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Nukkinz received failure code 6
L 08/22/2012 - 20:51:19: "Nukkinz<121><STEAM_1:0:19379384><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Ok received failure code 6
L 08/22/2012 - 20:51:19: "Ok<164><STEAM_1:1:1777382><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Radior received failure code 6
L 08/22/2012 - 20:51:19: "Radior<166><STEAM_1:0:10514893><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Katabasis received failure code 6
L 08/22/2012 - 20:51:19: "Katabasis<159><STEAM_1:0:13535622><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client WoObI* received failure code 6
L 08/22/2012 - 20:51:19: "WoObI*<165><STEAM_1:1:9647123><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client georgeglue received failure code 6
L 08/22/2012 - 20:51:19: "georgeglue<139><STEAM_1:0:54802331><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client HOODDREAMZ DeShaun received failure code 6
L 08/22/2012 - 20:51:19: "HOODDREAMZ DeShaun<110><STEAM_1:1:1700220><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client volk received failure code 6
L 08/22/2012 - 20:51:19: "volk<155><STEAM_1:0:19554467><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Optimus Benign received failure code 6
L 08/22/2012 - 20:51:19: "Optimus Benign<133><STEAM_1:1:4950284><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client KILLAMANJAIRO received failure code 6
L 08/22/2012 - 20:51:19: "KILLAMANJAIRO<122><STEAM_1:0:20805659><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client Noobious Quebequois received failure code 6
L 08/22/2012 - 20:51:19: "Noobious Quebequois<160><STEAM_1:0:7599861><TERRORIST>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:19: STEAMAUTH: Client dayoonamole received failure code 6
L 08/22/2012 - 20:51:19: "dayoonamole<135><STEAM_1:1:33909055><CT>" disconnected (reason "No Steam logon")
L 08/22/2012 - 20:51:37: "Noobious Quebequois<173><STEAM_1:0:7599861><>" connected, address "97.113.123.20:65372"
L 08/22/2012 - 20:51:38: "Noobious Quebequois<173><STEAM_1:0:7599861><>" STEAM USERID validated
L 08/22/2012 - 20:51:43: "Noobious Quebequois<173><STEAM_1:0:7599861><>" entered the game
L 08/22/2012 - 20:51:54: "Noobious Quebequois<173><STEAM_1:0:7599861><Unassigned>" joined team "TERRORIST"
L 08/22/2012 - 20:51:54: World triggered "Game_Commencing"
L 08/22/2012 - 20:51:55: "Noobious Quebequois<173><STEAM_1:0:7599861><TERRORIST>" triggered "Got_The_Bomb"
L 08/22/2012 - 20:51:55: World triggered "Round_Start"
L 08/22/2012 - 20:51:57: "Katabasis<174><STEAM_1:0:13535622><>" connected, address "71.56.134.175:27005"
L 08/22/2012 - 20:51:57: "Katabasis<174><STEAM_1:0:13535622><>" STEAM USERID validated
L 08/22/2012 - 20:52:00: "Katabasis<174><STEAM_1:0:13535622><>" entered the game
L 08/22/2012 - 20:52:01: "jAZzaLiCiouS<175><STEAM_1:1:50610794><>" connected, address "70.167.194.251:27005"
L 08/22/2012 - 20:52:02: "jAZzaLiCiouS<175><STEAM_1:1:50610794><>" STEAM USERID validated
L 08/22/2012 - 20:52:06: "jAZzaLiCiouS<175><STEAM_1:1:50610794><>" entered the game
L 08/22/2012 - 20:52:07: "WoObI*<176><STEAM_1:1:9647123><>" connected, address "98.247.34.214:27005"
L 08/22/2012 - 20:52:08: "WoObI*<176><STEAM_1:1:9647123><>" STEAM USERID validated
L 08/22/2012 - 20:52:11: "WoObI*<176><STEAM_1:1:9647123><>" entered the game
L 08/22/2012 - 20:52:13: "jAZzaLiCiouS<175><STEAM_1:1:50610794><Unassigned>" joined team "CT"
L 08/22/2012 - 20:52:13: "Noobious Quebequois<173><STEAM_1:0:7599861><TERRORIST>" triggered "Got_The_Bomb"
L 08/22/2012 - 20:52:13: "dayoonamole<177><STEAM_1:1:33909055><>" connected, address "76.247.184.109:27005"
L 08/22/2012 - 20:52:14: "WoObI*<176><STEAM_1:1:9647123><Unassigned>" triggered "clantag" (value "")
L 08/22/2012 - 20:52:14: "WoObI*<176><STEAM_1:1:9647123><Unassigned>" triggered "clantag" (value "[SJF]")
L 08/22/2012 - 20:52:14: "dayoonamole<177><STEAM_1:1:33909055><>" STEAM USERID validated
L 08/22/2012 - 20:52:16: "dayoonamole<177><STEAM_1:1:33909055><>" entered the game
L 08/22/2012 - 20:52:17: "Noobious Quebequois<173><STEAM_1:0:7599861><TERRORIST>" triggered "Dropped_The_Bomb"
L 08/22/2012 - 20:52:17: "Night Sky<169><STEAM_1:1:21830134><CT>" killed "Noobious Quebequois<173><STEAM_1:0:7599861><TERRORIST>" with "bizon"
L 08/22/2012 - 20:52:17: "WoObI*<176><STEAM_1:1:9647123><Unassigned>" joined team "TERRORIST"
L 08/22/2012 - 20:52:23: "dayoonamole<177><STEAM_1:1:33909055><Unassigned>" joined team "CT"
L 08/22/2012 - 20:52:24: "WoObI*<176><STEAM_1:1:9647123><TERRORIST>" triggered "Got_The_Bomb"
L 08/22/2012 - 20:52:25: "Katabasis<174><STEAM_1:0:13535622><Unassigned>" joined team "TERRORIST"
L 08/22/2012 - 20:52:36: "georgeglue<178><STEAM_1:0:54802331><>" connected, address "24.4.122.57:27005"
L 08/22/2012 - 20:52:37: "georgeglue<178><STEAM_1:0:54802331><>" STEAM USERID validated
L 08/22/2012 - 20:52:42: "georgeglue<178><STEAM_1:0:54802331><>" entered the game

[Edge100x]

It doesn't look like it was even loading a map when this happened.

Does this happen even with a completely fresh server?

Were you logged in to remote desktop at the time, and did you see a lack of responsiveness during the period the players were timing out?

[bmcirvin]

It happens during the time where the game ends and leaves everyone at the scoreboard. After a couple seconds at the scoreboard everyone gets the red message at the top right part of the screen stating that they are not connected to the server. This generally lasts 5-15 seconds and will generally still load the next map after and some people get disconnected regardless. Using hlsw or some other way to see the server, it will timeout during this time.

I will try a fresh server when i get the chance.

[bmcirvin]

I just realized that trying a fresh server won't really matter. The issue is happening when the server is pretty full. I would have to install and figure out how to populate a new server in order to test the problem in that example.

Adding -threads 1 to the command line did not help.

[Patriot]

My L4D2 servers have been suffering a similar issue over the last couple of weeks. Often when transitioning to a new map players see the red "lost connection" warning in the upper right corner of the screen, then the "Retrying connection" message in center screen. Usually after about 20+ seconds the players enter the new map and their screens finally refresh. This had not happened on my VDS game servers before.

Here is what is looks like in HLSW:

map_lag_small.png

The big red bar represents a lost connection to the server, and is much longer than the period for a normal map transition. The second pic shows a normal map change.

map_normal.PNG

Is this a server-side network issue or software?

Regards,

Patriot

[Edge100x]

bmcirvin, I don't mean a server on a different IP. I just mean fresh files.

Patriot, your long map loads may or may not be related to his problem, but make sure that you do have -threads 1 on your command line for L4D2, as it's known to be important for that game. Also check to see if you are running a plugin that might be reading or writing to disk (such as a stats plugin).

[Patriot]

Patriot, your long map loads may or may not be related to his problem, but make sure that you do have -threads 1 on your command line for L4D2, as it's known to be important for that game. Also check to see if you are running a plugin that might be reading or writing to disk (such as a stats plugin).

-threads 1 has been in the command line of all my servers for months. The l4d2 stats plugin that writes to a MySQL DB on my NFO hosted web server was disabled, yet the problem persists.

Earlier in this thread you mentioned about Valve forcing CS:GO to re-scan all .vpk files. My servers all have about 12 custom map .vpk files, some of which are quite large. I am going to move the .vpk to a temporary folder to see if it helps the map load.

regards,

Patriot

[Edge100x]

CS:GO scans all of its own .vpk files (all ~4 GB of them), unless +sv_pure 0 is on the command line, due to a design flaw. L4D2 does not have this behavior, as far as I know.

[Patriot]

To close the loop on my L4D2 loading issue, after doing a fresh install of Windows Server 2008 R2 and rebuilding all of the game servers (exact same configurations as before) the timeout/disconnect problem disappeared. Seems something in the OS went batty and was causing the servers to lose network connectivity.

Moving/disabling the custom map .vpk files made no impact whatsoever. But that was kind of a "grasping at straws" move because nothing else had worked.

Best regards,

Patriot

[FAST]

having same issue with my server.

I am trying to troubleshoot this.

Are you running deathmatch server?

Are you running bots as well?

What is your slot count?


Thanks