Because of the outages in the New York servers, are we still getting charged or does the 100% SLA take effect and we do not have to pay while its out?
Thanks in advance, Panda
Hurrican Sandy + New York servers
-
pandaman09
- New to forums
- Posts: 9
- https://www.youtube.com/channel/UC40BgXanDqOYoVCYFDSTfHA
- Joined: Thu Oct 18, 2012 11:22 am
Re: Hurrican Sandy + New York servers
Hi,
Our SLA applies to this specific incident, yes. We ask that you wait until New York is fully up and working again before opening a request asking for a SLA credit.
Our SLA applies to this specific incident, yes. We ask that you wait until New York is fully up and working again before opening a request asking for a SLA credit.
@Kraze^NFo> Juski has a very valid point
@Juski> Got my new signature, thanks!
@Kraze^NFo> Out of context!
@Juski> Doesn't matter!
@Juski> You said I had a valid point! You can't take it back now! It's out there!
@Juski> Got my new signature, thanks!
@Kraze^NFo> Out of context!
@Juski> Doesn't matter!
@Juski> You said I had a valid point! You can't take it back now! It's out there!
-
pandaman09
- New to forums
- Posts: 9
- Joined: Thu Oct 18, 2012 11:22 am
Re: Hurrican Sandy + New York servers
I am not worried about it, I was just wondering.