You can check to see if your server qualifies for Quickmatch overall by sending the "serverInfo" command through the rcon tool on the "Server control" page. If the last line in the output says "true", then you meet the criteria to receive Quickmatch players; if it says "false", you need to make adjustments on your "Easy setup" page:
- Make sure that your server's max player count isn't >25% more or less than the preferred maximum number of slots for every game mode in your mapcycle. You can find the allowed Quickmatch range for each map on the "Easy setup" page under "Maps and modes available, with supported player counts", and you can set the server's player count with the "Player limit" field.
For instance, if you have only RushLarge0 maps in your cycle, your server needs to be between 24 and 40 players. If you have only TeamDeathMatch0 maps in your cycle, your server needs to be between 18 and 30 players. If you have both RushLarge0 and TeamDeathMatch0 maps, your server needs to be between 24 and 30 players (the intersection of the requirements for the two modes).
Since there's no intersection between the allowed ranges for more disparate slot counts like 32 and 64, it's often impossible to include multiple game modes in the same map cycle without losing QM qualification.
- Make sure that you are using settings that match "Normal", "Hardcore" or "Infantry" (we have buttons for these on the "Easy setup" page).
- Make sure that your "Tickets given" value is between 50% and 1000%.
- Try only running Team DM, Rush or Conquest (small) mode. Conquest Large (64-slot) and other unusual modes might not used for Quickplay unless the client manually selects that mode, per a DICE employee in this thread: http://battlelog.battlefield.com/bf3/fo ... 7715516807
- Try wholesale resetting the server to the default settings by deleting the Admin/Startup.txt file through the "File manager" page, then restarting the server. More clients might have filters matching these settings.
- Try changing your settings to ones which might meet different players' criteria, such as by switching to hardcore mode.
- Try adjusting the pingsite. You'll only be fed Quickmatch players with the same pingsite, so using a different one will get you a different set of players.
- Try using the "Adjust player limit automatically" option in our admin daemon to cover the entire Quickmatch range for your desired game type (per our chart on the "Easy setup" page). For instance, with a 64-slot server, you might set it to range from 48 to 64. Quickmatch prefers almost-full servers, so the lower player limit can help.
- Try resetting your GUID, if nothing else works, as it makes the server look like a fresh one to the game's back-end (Blaze); note that this will reset any Favorites, however, and we haven't seen it help yet.
All RSPs have indicated they are receiving a large number of complaints about Quickmatch being fickle.