Unable to receive emails

[Spuznik]

I'm unable to receive emails using the email address I have as part of my web hosting. When you send emails to the account the following error (more or less depending on account) is returned

Delivery to the following recipient failed permanently:

admin@trinity-mc.net

Technical details of permanent failure:
DNS Error: DNS server returned answer with no data

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=x-received:message-id:from:to:references:in-reply-to:subject:date
:mime-version:content-type:content-transfer-encoding:x-priority
-msmail-priority:importance:x-mailer:x-mimeole;
bh=X7golrgFD7wfJv635Hh94Zh8fE2P3EIebZAeWq3vgwo=;
b=DuvxMmh9cxUsY5WreZvZAKnRYqMfJPDEhTpeBZRzvJti5x0L0SdHQI2pQZCFuLoaCU
fb1Xu00/TdjFRutY6Ctx+Ks/fvboC1W6Uo1kDxepM9ogkmG3ycRpUAkJpN+85Wzh4fU5
EFhXxnoAAIabQD3IiFAP6uTrRaVWzU7L37s1aw22qQ3VQlBWglm2so12MOcYEdyDyxDe
qx2IEDdiSj2iwgo3cU4LlTSF+kr1dFAnbzYsv9GjXRwjOJZveIDArX9kXqtHrVNMoPVi
snCmRqyJUqn7dKPoPXmZlAPFBG95n36289FaBf42sukHmWFmPVhxW3ErrjotUEKoC0YM
WB8Q==
X-Received: by 10.66.82.67 with SMTP id g3mr20699425pay.58.1360357847742;
Fri, 08 Feb 2013 13:10:47 -0800 (PST)
Return-Path: <XXXXX@gmail.com>
Received: from Testing (d66-183-151-XX.bchsia.telus.net. [66.183.151.XX])
by mx.google.com with ESMTPS id f9sm57195360paz.12.2013.02.08.13.10.45
(version=TLSv1 cipher=RC4-SHA bits=128/128);
Fri, 08 Feb 2013 13:10:46 -0800 (PST)
Message-ID: <3637065CC4F34A3BB347AA69DC1F3DF0@Testing>
From: "XXXX" <XXXXX@gmail.com>
To: <admin@trinity-mc.net>
References: <4cf89753d23e6847ad246940300bdde6@trinity-mc.net>
In-Reply-To: <4cf89753d23e6847ad246940300bdde6@trinity-mc.net>
Subject: Re: Test
Date: Fri, 8 Feb 2013 13:03:36 -0800
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset="UTF-8";
reply-type=response
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
Importance: Normal
X-Mailer: Microsoft Windows Live Mail 15.4.3555.308
X-MimeOLE: Produced By Microsoft MimeOLE V15.4.3555.308

test

[Edge100x]

You do not have trinity-mc.net pointing anywhere, so its MX settings are also not defined. You will need to create an "A" or "Folder" record for trinity-mc.net for email to work.

[exterminator]

same problem .. pls a sample o screenshot

[Edge100x]

exterminator, if you're truly having the same problem, then the solution that I gave of fixing the "A" record will also work for you.

That said, it would be difficult to say you're having the same problem just from his description, as this information was not in his output. I had to check it myself by looking at his domain using "dig".

[exterminator]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain myname.net by mail.nfoservers.com. [208.146.45.251].

The error that the other server returned was:
554 5.7.1 <info@myname.net>: Relay access denied

[exterminator]

exterminator, if you're truly having the same problem, then the solution that I gave of fixing the "A" record will also work for you.

That said, it would be difficult to say you're having the same problem just from his description, as this information was not in his output. I had to check it myself by looking at his domain using "dig".

could you show me a screenshot of how I should do?

[Edge100x]

Are you actually using myname.net, or another domain? If you're using myname.net, that's not valid. If you're using your own domain, I'd need to know the actual domain.

[exterminator]

its a example.



Easy now

1

2

3

[Edge100x]

What I'm saying is that I need to know the actual domain name in order to look at it and determine why the email is not going to the right place.

If you don't want to give this publicly, you can open a support request and give it to me there.