Having problems can't change email.

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ConceptGaming
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Having problems can't change email.

Post by ConceptGaming »

I am trying to change my account email registered as " flx@live.com " to another email, and it says this

http://puu.sh/2L1WV.png

but i never receive the email..

I have even sent 3 emails to nfo support email but no replies.
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hiimcody1
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Re: Having problems can't change email.

Post by hiimcody1 »

I believe I handled one of your requests. It seems your client is either blocking emails from us, or it's going to your spam/bulk/junk folder.
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Edge100x
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Re: Having problems can't change email.

Post by Edge100x »

That link isn't working for me, but it sounds like your email is either broken or replies are being sent to a spam folder of some sort. You may need to use the "Lost email" link on the control panel login page instead.

You can contact us through the "Help!" page in the control panel to see replies directly. One reason we have it is that email can be unreliable.
ConceptGaming
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Re: Having problems can't change email.

Post by ConceptGaming »

Yeah guys, iv'e checked my junk/spam but nothing. and i really need to change the email.

What can i do?
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Edge100x
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Re: Having problems can't change email.

Post by Edge100x »

I mentioned using the "Lost email" function of the control panel. That's your best bet if your email is not working.
Felix The Cat
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Re: Having problems can't change email.

Post by Felix The Cat »

Hello, I'm OP's partner.

When I use the "Lost email" link on the control panel login page... I get this: http://puu.sh/2LwOm

But then what?
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kraze
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Re: Having problems can't change email.

Post by kraze »

You would proceed to verify the payment information on the account so you could reset the email on the account to a different email.
@Kraze^NFo> Juski has a very valid point
@Juski> Got my new signature, thanks!
@Kraze^NFo> Out of context!
@Juski> Doesn't matter!
@Juski> You said I had a valid point! You can't take it back now! It's out there!
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Edge100x
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Re: Having problems can't change email.

Post by Edge100x »

Felix, if it's linked to a Paypal account that has the same malfunctioning email, that's really not good. You may need to contact Microsoft about this email problem.
Felix The Cat
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Re: Having problems can't change email.

Post by Felix The Cat »

YAHOOOOOOOOOOOOOOOOOO!!!!!!!!!

It worked. :)
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