Java by default only allocates memory that it needs, keeping the other RAM on standby.
A side effect of this can be memory measurement plugins returning incorrect values.
You can rest assured that your server is allowed to use the the full amount that you ordered. Java is just doing it's job and not taking more than it needs currently.
We can confirm the amount of RAM allocated to your server via a support request.
Why is my server 'missing' RAM?
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