ASE Protocol Query Blocked

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samt2497
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ASE Protocol Query Blocked

Post by samt2497 »

Since 3 days ago, players reported that the server is not visible on server list.

After some test i determined that the packet was being blocked due it content but my firewall is disabled.

The default query is an UDP packet with "s" as content, if i send this packet, the packet never touch the server.

If i generate a fake packet with a content like "se", the packet is received properly at server.
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Edge100x
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Re: ASE Protocol Query Blocked

Post by Edge100x »

Please open a support request and I can take a closer look at this. Please let me know what IP and port your server is using in this request.
samt2497
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Re: ASE Protocol Query Blocked

Post by samt2497 »

Actually have a open ticket but everyone there send me to here....
joshh20
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Re: ASE Protocol Query Blocked

Post by joshh20 »

Ask them to escalate it to John, (Edge100x) in the support ticket.
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soja
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Re: ASE Protocol Query Blocked

Post by soja »

Or post your ticket number here, and John can take a look at it directly.
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samt2497
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Re: ASE Protocol Query Blocked

Post by samt2497 »

Seems like the issue got solved, what was it john?
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