The Server Control tab says my server is running but the Status tab says it's down!

[Vanderburg]

The Server Control tab and the Status tab display two different things. On the Server Control tab, it shows the state of the server process. If it says that the server is running, it means "server.exe has been executed and the process is currently active".

On the Status tab, when it says the service running (In that it shows the map, and players, etc), it means that the game server is running correctly.

It's possible for the Server Control tab to say that the server process is active, but for the server to not be running correctly, due to a configuration error, or a number of other reasons. If you see this state of messages, you should troubleshoot the proper running of your server using the various log files available to you, or to contact us and let us help you troubleshoot from the Help! tab of your game server control tab.