Webhosting question

[Sim]

I'm trying to find out if the webhosting supports the following.
Aso would the fast download be effected by the Simultaneous connections (50 100 200 limit)

Psychostats
UltraStats
fast download

[Edge100x]

Our systems are designed around web hosting and not CPU-intensive number-crunching tasks like stats generation. Pychostats and UltraStats might be runnable on the hosting here if you have a small server and have the cronjob set to do very frequent updates, so that the process does not run for more than a minute, but more than that and it will likely be killed by the system. We offer a separate PsychoStats option with our game servers and you should always use that instead.

In most games, fast downloading just amounts to the game downloading needed files from a website, so there are no special requirements on the webserver side. We set up our game servers to use the hosting here for this all the time and have never had a problem with the simultaneous connections number being exceeded, even on the free plan.

[Sim]

We just rent Dedicated Servers not single game servers so don't think we have the option for free webhosting.

Just trying to figure out what would work best for us.
Trying to keep webserver stuff off the Dedicated Servers.

[Edge100x]

Have you thought about a virtual dedicated server? It might be overkill unless you have a lot of servers or many other applications to run, but it would be a good way of isolating other functions from your game servers.

[Tico]

Sorry for reviving an old thread. I was browsing through old threads and not really getting an answer for my question.

You say "We...have never had a problem with the simultaneous connections number being exceeded, even on the free plan."

I've got a server box that currently is running two counter-strike servers, and we will be looking to have a third. I've properly added all my files to fast download and it works fine. But that's only when we have, I'd say 1-3 user playing in the server, when none have any of the new map/models/sound files. But when we have more user in the server, and we go to a brand new map, most have to sit and wait 1-3 minutes downloading all the files, while a random two or three people have the fast download speed and they are playing within seconds. The fast download also bugs out sometimes even if it's a brand new person joining by himself. That user will have to wait to download all the map/models/sounds files at normal speed. And since not every user wants to wait so long, we lose traffic. Any ideas how to fix this?

[Edge100x]

Are you seeing error messages in the access log that would indicate that you are hitting your connection limit? That is, are you seeing code 503 returned for some resources?

If it is happening even for random clients joining in the middle of the game, it's unlikely to be a problem with the webhosting.

[Tico]

No. I've gone through all the different areas that show logs and in none of them, do i see anything that indicates a connection limit or code 503.

I will need to double check if it does happen to random clients or not.

[Edge100x]

Are you seeing the resources listed properly in the log, showing that clients are requesting them?

[Tico]

I'm not sure. I think they are. If someone could show me through teamviewer it might be easier. For sure, all my files are in the right location for fast download. But even when I join the server by myself and its a new map that i don't have, the fast download wont work, and I'm stuck having to wait for regular download speed. It just randomly won't work.

Also, I'm getting this error in the servers and people are dropping.

Error: server failed to transmit file 'AY&SY'
Host_Error: UserMsg: Not Present on Client 1

[Edge100x]

When it doesn't work, I recommend going to the "File manager" page for your webhosting account and seeing what the client was really requesting. There may be a problem with the alphabetic case of the file, for instance.

The error that you mentioned is one that I've seen mention of on the mailing list, and seems to be a bug in the game.