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Tracing route to c-66-151-138-51.managed-vds.internap-sj.nfoservers.com [66.151.
138.51]
over a maximum of 30 hops:
1 * * * Request timed out.
2 14 ms 15 ms 15 ms rh20ne-rd-cmts.vs.shawcable.net [64.59.148.225]
3 14 ms 15 ms 16 ms 66.163.68.205
4 14 ms 15 ms 15 ms rc2wh-tge0-15-1-0.vc.shawcable.net [66.163.69.12
1]
5 27 ms 26 ms 27 ms rc2so-pos0-7-0-0.cg.shawcable.net [66.163.77.198
]
6 42 ms 43 ms 43 ms 66.163.78.29
7 64 ms 59 ms 59 ms rc2so-tge0-15-5-0-1.cg.shawcable.net [66.163.77.
202]
8 57 ms 60 ms 59 ms rc1ec-tge0-9-5-0.il.shawcable.net [66.163.65.9]
9 82 ms 95 ms 82 ms 66.163.78.245
10 176 ms 175 ms 169 ms 66.163.77.42
11 173 ms 173 ms 174 ms ams-ix.vlan425-br01-fft.topnet.ua [195.69.144.21
8]
12 177 ms 180 ms 177 ms tengigabitethernet7-1.ar1.fra4.gblx.net [159.63.
48.53]
13 177 ms 178 ms 177 ms INTERNAP.te1-3.ar1.snv2.gblx.net [64.210.28.142]
14 177 ms 179 ms 176 ms border1.t4-1-bbnet2.sje003.pnap.net [66.151.144.
90]
15 181 ms 177 ms 178 ms c-66-151-138-51.managed-vds.internap-sj.nfoserve
rs.com [66.151.138.51]
Trace complete.
It appears they are going through Russia or something..
If you open a request with these trace routes and the users home IP's we should be able to take a look and see if we can improve it at all.
@Kraze^NFo> Juski has a very valid point
@Juski> Got my new signature, thanks!
@Kraze^NFo> Out of context!
@Juski> Doesn't matter!
@Juski> You said I had a valid point! You can't take it back now! It's out there!
kraze wrote:If you open a request with these trace routes and the users home IP's we should be able to take a look and see if we can improve it at all.
Edge100x wrote:It looks like one of Shaw's peers started leaking global routes to them, causing traffic to take paths it shouldn't be taking (via the peer).
This is not the first time this has happened with Shaw users...
Lets hope some of my users are able to escalate to someone that actually knows what we are talking about lol.
