cant log onto vds

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exs_teabag
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cant log onto vds

Post by exs_teabag »

hey i cant log on to the box to restart my servers and i cant restart the vent... is there a reason why?
darkvortex
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Re: cant log onto vds

Post by darkvortex »

They were moving some machines in Chicago this morning at least for some of the VDS services so I would check your events log and see if you were affected.
rustydusty1717
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Re: cant log onto vds

Post by rustydusty1717 »

That could be the problem. More details are needed though. Are you running Windows, or a distro of Linux? Did you try restarting the VPS/VDS through your control panel? Did it show offline in the control panel and wouldn't start? Any more info you can give will help us troubleshoot it for you.
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exs_teabag
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Re: cant log onto vds

Post by exs_teabag »

Error # 549 was encountered when trying to query the status of your server. Please contact us.

that's what i get when i try to hit server control on my panel ... i am using windows NOT linux and when i click on vnc console i get just a blank screen ..

However i did just get a message from siren just a second ago saying that the machine that my VDS is on is one of the ones that was having a problem coming back up after the move and that john is working on it atm .. so i appreciate the info and suggestions you guys have provided =]
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Edge100x
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Re: cant log onto vds

Post by Edge100x »

Nod, this was due to the Chicago maintenance today. I will be posting a full event to control panels with more information on what happened later this evening. Thank you for your patience!
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