Recovering Password

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gamma032
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Recovering Password

Post by gamma032 »

I'm getting the message:
You have been emailed the new password and a link that must be used to confirm the change. Please check your email and click the link, then login using the new password.

Note: You may only have one outstanding email or password request at a time. If you had one pending, it has been replaced by this one.


However I'm not getting anything in my inbox. Is there anything I can do?
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soja
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Re: Recovering Password

Post by soja »

send an email to support@nfoservers.com and see if there is anything they can see that would be causing emails to get flagged as spam.

I was using email hosted by my webhost(hostgator) and at one point I wouldn't get any NFO emails because they were flagged as spam. I contacted NFO, who told me about the problem and I contacted hostgator to get NFO removed from the spam filter they were using.
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Edge100x
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Re: Recovering Password

Post by Edge100x »

We can't see much on our end in terms of why providers might flag things as spam. You'd have to contact the email host, mostly, on that.

I've never seen a lost password email not go out, but I can check on that, as well, given your email address.
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